New update just rolled out. PS4 prompted new download. Want to play on my server im paying for yet not able. Please fix this, dont let us go another weekend without playing when paying!
Least me and my tride aren't the only ones! Crazy that there are still tons of private servers operating currently but ours hasn't been updated yet. Hope it happens soon.
Yeah, hate to say it cause I love these servers when they work, but might have to start looking elsewhere. I mean don't get me wrong, i don't expect to never have issues, but tons of us pay good money to have these servers, they should have the proper support...
Got my ticket in, everyone else should do it to, might make them take their jobs a little more seriously. If I did this level of support at my work, I wouldn't have a job....
YUP... same thing both servers just like the previous update, sent in ticket to them.
At least they are usually quick on responding but getting a bit frustrated with this, had Nitrado and their closest location was nowhere near me and the ping was horrible but at least this never happened ?
I am beginning to wonder if they are trying lose their Ark customers so they use the Ark servers for different games. I don't know of any other reason why this has become the new normal after updates.
Did everyone else have luck with this? It gives the message that I need to update, but I have ran the update multiple times now and it won't update to the new version. Anyone have any thoughts/adivce?
Yep me and my tribe all updated and waiting now.
Least me and my tride aren't the only ones! Crazy that there are still tons of private servers operating currently but ours hasn't been updated yet. Hope it happens soon.
Agreed,, this is getting ridiculous. Every update,,, everytime.
Yeah, hate to say it cause I love these servers when they work, but might have to start looking elsewhere. I mean don't get me wrong, i don't expect to never have issues, but tons of us pay good money to have these servers, they should have the proper support...
Wonder if we need to start sending in tickets just in case they don't know about the update.
Are we really going to have to wait 2 days for the update again? Come on, guys...
Got my ticket in, everyone else should do it to, might make them take their jobs a little more seriously. If I did this level of support at my work, I wouldn't have a job....
I've submitted a ticket for our servers. I'll let yall know if we hear anything.
Same here, ill let you all know if I hear back. Hopefully it gets corrected soon being its not a huge update...
YUP... same thing both servers just like the previous update, sent in ticket to them.
At least they are usually quick on responding but getting a bit frustrated with this, had Nitrado and their closest location was nowhere near me and the ping was horrible but at least this never happened ?
I am beginning to wonder if they are trying lose their Ark customers so they use the Ark servers for different games. I don't know of any other reason why this has become the new normal after updates.
Was just told they are finishing it up now and should be ready shortly.
The check is in the mail.
"shortly" here as well.
How much longer is "shortly"?
Anyone had any luck or new information?
Still have heard nothing more....guess shortly isn't too short lol
It's up now. Refresh and it should be available.
Did everyone else have luck with this? It gives the message that I need to update, but I have ran the update multiple times now and it won't update to the new version. Anyone have any thoughts/adivce?
Did you use the force update?
Yeah, tried that twice
What version does it say you have?
551.11
I had to refresh multiple times for it to update fully. Hopefully you finally got it to work last night.
Just advised by the team on a ticket, update is live on my servers this morning so might be useful to try yours again if you are having any issues.