Welcome to the Support Center
This is our main method of contacting us for direct account support.
Please be sure to read all of the pinned threads in our community forum before submitting a ticket.
Tips on getting a faster response:
- Reply to tickets on this website. You can respond via email but we get your reply much faster if you log in here to reply.
- Please be very specific describing your question or problem.
- Please provide your game server ID or email used when ordering.
- Avoid bumping support ticket responses, this will delay response time. We answer tickets from oldest customer reply.
Need Help? Ask us a Question!
Have a sales question? Need support on an existing game server? Need to get in touch with us? Ask us here!
Check on Existing Ticket
View your existing ticket to add replies or view messages from our staff.