Demakrow 0 Report post Posted February 7, 2017 GAME SERVER ID #33068 4 Times guys. If this continues to happen I'm going to ask for a refund. Cause this is starting to become A lot more trouble than its worth Quote Share this post Link to post Share on other sites More sharing options...
KingBadHorse 0 Report post Posted February 7, 2017 GAME SERVER ID #34787 Server was running fantastic last night, today stuck in unknown. Server shows up in list and allows connection but just brings up black screen. Quote Share this post Link to post Share on other sites More sharing options...
deathtronic 0 Report post Posted February 7, 2017 GAME SERVER ID #33394 Same symptom as the others: Server status "unknown" since Sunday night. Monday afternoon the server was under technical intervention, worked great for a short period of time in the evening, and then returned to status "unknown". Thank you for your attention to this matter and good luck! Quote Share this post Link to post Share on other sites More sharing options...
Hookani 0 Report post Posted February 7, 2017 Game server: #34933 Was working for a short time last night but went unknown again after about two hours. Quote Share this post Link to post Share on other sites More sharing options...
Talonis 1 Report post Posted February 7, 2017 Like everyone else almost to 48 hours of the server being unknown or on a stopped status /w imaginary employees fixing it. 3 hours up out of the last 48 is not a good sign "We offer our sincerest apologies and expect things to be normal by Tuesday or Wednesay." currently expecting Wednesday at this point. What would also be a good idea is stop selling new servers to people for a game that you are well aware you are currently unable to handle the current load of customers. Last night was supposedly at 60% @ 9pm so whats the status now? When responsible for equipment/people its always a good idea when reporting on a issue to Identify the problem then give a short explanation on your plan of action to fix the deficiency, with a ETA on the approximate completion time that is the proper way to communicate a problem. I know internet companies all have very poor communication skills but it would be nice to receive a proper update as the ETA of Tuesday/Wednesday is not a ETA. I can drive across the US in 2 days, I could order parts and build my own server in 2 days, 48 hours is a lot of down time. Not as though it will change anything Game server #35525 Quote Share this post Link to post Share on other sites More sharing options...
Arrow221 0 Report post Posted February 7, 2017 Server ID #33565 Been down since early this morning... Had the unknown thing once before but i switched my server to another host and seemed to work earlier this week. Then i got the "Unknown" Status again and it has stayed that way. Quote Share this post Link to post Share on other sites More sharing options...
Balli 0 Report post Posted February 7, 2017 What the f**k is this approach ours customers. No answers progress. Why did you dont stop sell server and also offer your failed services? Why we will not show new information every hour? Why it blamed on Conan? I paid for server to ARK and while we can not get to our server? Why ? When ? Starts to manage your customers correctly?! Quote Share this post Link to post Share on other sites More sharing options...
waonyx 0 Report post Posted February 7, 2017 Back to unknown. No ticket. 33094. Quote Share this post Link to post Share on other sites More sharing options...
Blacklamps 0 Report post Posted February 7, 2017 Server Status: Unknown Server ID: 34120 Quote Share this post Link to post Share on other sites More sharing options...
Kaotic23 0 Report post Posted February 7, 2017 Server been down since Sunday late morning/early afternoon Moves from Stopped to Unknown every couple hours Game Server ID : 35248 Quote Share this post Link to post Share on other sites More sharing options...
QuietHunter 0 Report post Posted February 7, 2017 Server has been down since Monday morning pst. Game Server ID: 32006 Quote Share this post Link to post Share on other sites More sharing options...
LuckyWinz 0 Report post Posted February 7, 2017 Unknown status since monday. Game server ID: 23546 Quote Share this post Link to post Share on other sites More sharing options...
Slaul 1 Report post Posted February 7, 2017 This is a really shitty first impression of a hosting company. Quote Share this post Link to post Share on other sites More sharing options...
Bluntzkrieg 0 Report post Posted February 7, 2017 Game Sever Id # 33639 Support Ticket# 124310 Quote Share this post Link to post Share on other sites More sharing options...
Talonis 1 Report post Posted February 8, 2017 Server came up pressed start server, 10 min later it went back to Unknown status. Game Server # 35525 Quote Share this post Link to post Share on other sites More sharing options...
Dakuzov 1 Report post Posted February 8, 2017 For over 72 hours me and me mates haven't been able to play for more than 3 hours everyou other day due to unknown status. I give you 2 more chances then I will demand a refund. After 24 hours of staff intervention server came up for 10 minutes then back to unknown status. Server ID# 35164 Ticket ##816116 Quote Share this post Link to post Share on other sites More sharing options...
Brakkish 0 Report post Posted February 8, 2017 Server ID# 35972 Just bought a server and getting the control panel error. Quote Share this post Link to post Share on other sites More sharing options...
Deadwalk 0 Report post Posted February 8, 2017 Hurray got to play for 5 hours an back to the "unknown" Sweet deal!! Game server Id #31220 Quote Share this post Link to post Share on other sites More sharing options...
Kendova 0 Report post Posted February 8, 2017 Unknown status Game Server ID #34803 Quote Share this post Link to post Share on other sites More sharing options...
tbeastler 0 Report post Posted February 8, 2017 Hello, just started getting Unknown Status on my sever on 2/7/2017 at around 9:20 after a server restart I executed. Game Server ID #34817 Please look into this please I have users who get upset when the server is not working properly. Quote Share this post Link to post Share on other sites More sharing options...
jczarny 2 Report post Posted February 8, 2017 Hello, just started getting Unknown Status on my sever on 2/7/2017 at around 9:20 after a server restart I executed. Game Server ID #34817 Please look into this please I have users who get upset when the server is not working properly. welcome to the club. id like to offer you a drink while you stay awhile. Quote Share this post Link to post Share on other sites More sharing options...
Skuldrid 0 Report post Posted February 8, 2017 Hey my server is GAME SERVER ID #35296getting Unknown for server status Quote Share this post Link to post Share on other sites More sharing options...
Bowden 0 Report post Posted February 8, 2017 Game Server ID #36013Unknown Server Status Quote Share this post Link to post Share on other sites More sharing options...
Blacklamps 0 Report post Posted February 8, 2017 Says 90% are online. Still waiting. #34120 Quote Share this post Link to post Share on other sites More sharing options...
Hookani 0 Report post Posted February 8, 2017 Server: #34933 only able to keep it online a few hours. Then it begins freezing and disconnecting before it enters unknown status again. Quote Share this post Link to post Share on other sites More sharing options...
vilians 0 Report post Posted February 8, 2017 Server ID 36011 have Status Unknown Quote Share this post Link to post Share on other sites More sharing options...
bradb007 2 Report post Posted February 8, 2017 Server was up for a bit last night. Checked this morning and back to an unknown state. Ticket hasn't been touched since Sunday. REFUND!!!! GAME SERVER ID #35035 Ticket 282702 Quote Share this post Link to post Share on other sites More sharing options...
Th3drizzle 0 Report post Posted February 8, 2017 Game Server ID #33733 Server status unknown Was being worked on at one point but, a hold is no longer on the server. Quote Share this post Link to post Share on other sites More sharing options...
codewahn 0 Report post Posted February 8, 2017 Spent anout 5 hours on loading now back to unknown it was working last night.. Quote Share this post Link to post Share on other sites More sharing options...
bruceythor 0 Report post Posted February 8, 2017 Was quite going well last night, even after the automated restart we gotten last night back into restarting. Worked well, stopped the server around 12 last night. Back from school this morning, and server is unknown again. Help, thank you! Game ID #35430 Ticket #805937 Quote Share this post Link to post Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.