Yes! sorry I was traveling yesterday and got back this afternoon. The support staff was great at helping me troubleshoot that the world save was corrupted and helped bring the server back up with a backup save. I appreciate all the help I received getting this issue resolved.
Our wiki is a great place to find answers to commonly asked questions. https://survivalservers.com/wiki/index.php?title=How_to_Backup_Or_Upload_Save_Data
If you want to bring your server back, please submit a support ticket and we will help you.
Hello, server status "unknown". There is a Staff Intervention banner, I don't know if that means that this is some sort of planned or unplanned maintenance or ... ?
support ticket: 437132
game server id: 154037
edit: it's back. was only two-ish hours that I know of, not bad at all.