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Server Status "Unknown?"


Ryan Pennington

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Support ticket: 740218

GAME SERVER ID #36314

Status: UNKNOWN

Server has been down since 8:05 AM EST 3/14/2017

 

The game server control panel is extremely slow to load. When it loads it says status "unknown".

 

My FTP will not connect either. times out.

Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

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Server status Unknown

 

 

GameID=37142

TicketNumber=778280

 

Cannot restart it through the control panel, the quick option on top is greyed out, and the "save settings and restart server" on the bottom just runs and does not start the server.

 

Thank you
 

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