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Ryan Pennington

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Ryan Pennington last won the day on August 22

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About Ryan Pennington

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  1. What Happened? On June 4, 2022, we became aware that one of our database backup files from January 2022 was exposed due to a public policy rule for Amazon web services (where our off-site backups are stored) that was incorrectly set. What Information Was Involved? If your account was created after January 2022, you are not affected. Member usernames, email addresses, some phone numbers for accounts before June of 2018, IP address, backup zip files containing game server save data, and information about your game server (lock password, admin/RCON password, Steam UIDs, descriptions, etc) What We Are Doing We took immediate steps to secure access by removing this public policy rule and verify data that was exposed. Additionally, we have added additional secure steps to validate logins to lock down your account even further. What You Can Do Our staff team is available to you for any questions or concerns regarding this incident. We encourage customers to change their lock and admin/RCON passwords for game servers if they are concerned. We recommend that you regularly change your SurvivalServers.com password. For More Information If you have any questions, please feel free to contact our support team at [email protected] or create a support ticket.
  2. We will publish a guide soon!
  3. Please submit a ticket so we can look into the specifics. It's not wiped we are just finalizing our naming convention for SaveName which may have caused some overlap.
  4. Yep you'd need to edit the ServerGameSettings.json file. Click the Quick FTP Settings button and you will see where to edit it in your favorite FTP client. We'll be adding this vars to our easier to use Modify Server Config tool in the coming days.
  5. Looks like something we'd need to take a look at via support ticket.
  6. We've added the server mode toggle to the new Modify Server Config tool. Will continue to populate the tool with more of the settings found in ServerGameSettings over the next few days.
  7. Password is fixed. PvE toggle goes in FTP for now while we work on getting the config variable added to our control panel (in the next few hours) Location of file to edit is /VRisingServer_Data/StreamingAssets/Settings/ServerGameSettings.json GameModeType=PvE
  8. Base settings are working now, run an update from your control panel and find your server in the in-game server browser!
  9. Our ETA is about 30 minutes, making great progress.
  10. Game is out now on Steam, we are working to get it live.
  11. We're working on getting stock up as we speak!
  12. We have been making lots of optimizations to our website to be more mobile friendly. We know this means a lot to our users and we are working hard to improve our user experience and UI! Apologies for the time that it will take for us to get there.
  13. Please cancel your Automatic Payment from your My Account page and your server will not be rebilled (you can safely ignore any emails about invoices)
  14. Just a friendly reminder, this is intended for customers only.
  15. Seeing how this one is a Unity game we might see some die-hards put together a Vrising+ type of mod like Valheim. Time will tell.