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Ryan Pennington

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Ryan Pennington last won the day on September 11

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  1. That's correct. You would just order another server. Once you have both servers you can link them together by specifying the Cluster Code that matches:
  2. Please submit a support ticket and we'll get right on that for ya
  3. It would keep your saved world (so buildings, tamed tinos, etc), not player data though. You can take a backup if you'd like or revert to a backup from the drop down which will retain player data but those backups only last a few weeks. So if you are constantly switching back and forth between maps within those few weeks it's doable with the backup restore feature. If it's going to be longer than the listed backups you would need to make a manual backup of your SavedArks via FTP. That folder location is: ShooterGame\Saved\SavedArk*
  4. We'd need more specific information A support ticket will be able to help you quicker.
  5. We do not have a trial product at this time.
  6. You have the formatting incorrect. Please follow the instructions in the info box for the Mod ID(s) section:
  7. We removed that service unfortunately!
  8. This is something account specific and will require a support ticket.
  9. Click the little info boxes next to Mod ID(s) on your control panel page.
  10. You would just go to the My Account page and cancel any automatic payment. When the next invoice is generated you can select a credit card or create a new PayPal subscription.
  11. As this is account specific you can continue to reply within your support ticket.
  12. Please create a support ticket for this account specific request.
  13. Please submit a support ticket for this account specific request.
  14. We haven't added some of the newer settings. You'd need to modify the /ConanSandbox/Saved/Config/WindowsServer/ServerSettings.ini file in FTP while the server is stopped.
  15. Haven't heard that one. Do you mind opening up a ticket if it still is an issue so we can take a look?