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Ryan Pennington

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  1. Like
    Ryan Pennington reacted to chrissymes in ARK not updating properly to the latest version?   
    HI there, 
    My Server doesnt seem to want to update to 257.
    Im a bit of a noob so I appreciate your patience, Ive restarted the server a couple times, double checked to confirm my game has been updated, and have subsequently entered a ticket.
    Ive checked the control panel and cannot seem to find a update button. Any help is appreciated, thank you!
     
    Turns out you gotta enable updates, cancelling ticket and attempting to relocate dignity....
  2. Like
    Ryan Pennington reacted to djk45 in Global chat missing   
    This can be found in the in-game server options. Just go to settings >> server settings. make sure it is checked.
  3. Like
    Ryan Pennington reacted to djk45 in How to speed of crafting time?   
    You can do this in game! While in game log in as admin on your server then press escape >> settings >> server settings. Towards the bottom of the list should be a crafting section where you can modify the settings. lower is faster btw. So 0.5 is x2 as fast for crafting. Once you are done making changes click apply and it should take effect immediately
     
  4. Like
    Ryan Pennington got a reaction from Syndrogo in ServerSettings are not saving   
    This was fixed in an update this afternoon.
  5. Like
    Ryan Pennington got a reaction from Matteatszombies in Primitive Plus and Valhalla Map?   
    I am gonna mess around with this on my test server and see if I can get anywhere.
  6. Like
    Ryan Pennington got a reaction from Modley in Adding Steam Workshop mods ** megathread **   
    I have fixed what I think was the issue on your server and also adjusted it for everyone.
     
    Restarted your server and it should work. If you don't have the mod id 862116109 in your client-side subscribed you shouldn't be able to join.
     
    Otherwise you should be able to join and you will see that mod is installed.
    PS thx for the card, that was very thoughtful and our team appreciates!
  7. Like
    Ryan Pennington got a reaction from Cerunnos in Adding Steam Workshop mods ** megathread **   
    We are working on an official integration right now.
  8. Like
    Ryan Pennington got a reaction from IFKAwSome in Server Status "Unknown?"   
    All unknowns should be cleared up except 89.163.148.102 which is having some HW issues. Trying to get that fixed ASAP.
  9. Like
    Ryan Pennington got a reaction from jinshen in Adding Steam Workshop mods ** megathread **   
    We are working on an official integration right now.
  10. Like
    Ryan Pennington got a reaction from Thresh420 in Adding Steam Workshop mods ** megathread **   
    We are working on an official integration right now.
  11. Like
    Ryan Pennington reacted to Refected in ark server manager workshop error   
    Survival servers doesn't have the plugin installed support ASM.
    Probably won't ever because they have their control panel.
  12. Like
    Ryan Pennington reacted to Colourizeme in A few things I need to know about your server.   
    Honestly, for the 3rd question, I know how you feel but there's really nothing you can do about it. I took it upon myself to keep it in check by organizing a list on a notepad to make it easier to edit that I can just copy and paste like you said so it's not really much of a big deal! 
     

  13. Like
    Ryan Pennington got a reaction from CiD-Wraith in server issues   
    There is another thread about this subject, it should be resolved now. If not, this is case by case and needs to be handled via support ticket.
  14. Like
    Ryan Pennington reacted to BillMurrey in All Backups Disabled for Conan   
    Yes, perfect sense. 
     
    Thank you for a more comprehensive explanation AfterShock.
  15. Like
    Ryan Pennington got a reaction from Sinister56 in HOPE!!   
    We are providing a free week of credit to those affected. Please submit a support ticket.
  16. Like
    Ryan Pennington reacted to dlsmith2641 in ARK: Control Panel Feature Requests   
    Maybe have a reason code/description of why server is down on control panel to keep from having a ton of support tickets.
  17. Like
    Ryan Pennington got a reaction from plumblaz in Server problems   
    Usually that is client side. Occasionally it is server side and a Steamcmd / mod wipe fixes it.
     

  18. Like
    Ryan Pennington got a reaction from Shomar in Server Status "Unknown?"   
    "Unknown" Causes:
    Unexpected or unannounced maintenance (emergency or critical work) Networking issue with upstream provider DDoS attack (even in the protected locations, there is a limit to which a DDoS can be protected) Other causes, please inquire within  
    Feel free to submit a ticket so we can help you and provide you with additional information.
    https://survivalservers.com/support/
     
    Otherwise, this is the thread you can post in and we'll check on that issue. It is one of our exceptions to our forum rules.
    Ticket # (if applicable) Game Server ID We'll check on it routinely throughout the day. Thank you and apologies for any inconvenience
  19. Like
    Ryan Pennington got a reaction from Insomniac in Conan Exiles: Control Panel Feature Requests   
    Unfortunately they are all in the same file so that is not possible.
  20. Like
    Ryan Pennington got a reaction from Maevrim in Server Status "Unknown?"   
    Power tripped last night causing ~ 10 machines to go down, our notifier did not catch them until just now as that was having issues too. Both are fixed.
    I do apologize for the extended downtime folks.  Everything should be back up now.
  21. Like
    Ryan Pennington got a reaction from Ralin in Is there a Utility for Server WIpe?   
    Yes, there is literally a Clean Save command in the panel.
  22. Like
    Ryan Pennington reacted to FlashDash in Server just randomly stopping ** All crashing discussion here **   
    Patch today says it fixes this issue
  23. Like
    Ryan Pennington got a reaction from Panthe1 in Server Status "Unknown?"   
    3-4 hours max
  24. Like
    Ryan Pennington reacted to mltdwn in Fair warning, today's patch may have broken saves   
    Eh it happens I figure we'll have to restart every couple of months anyways due to patching.
  25. Like
    Ryan Pennington reacted to LordAsp in New update and only first word goes to server name   
    It is back to normal showing entire server name.