Gipsy 0 Report post Posted September 1, 2017 Server #21058 is stopped and status unknown Quote Share this post Link to post Share on other sites More sharing options...
DracoD 0 Report post Posted September 1, 2017 Hello, my server is down aswell. #45270 Ark Quote Share this post Link to post Share on other sites More sharing options...
makomi 0 Report post Posted September 2, 2017 My server is down as well. #42932 - Ark Thanks! Quote Share this post Link to post Share on other sites More sharing options...
FiXR 0 Report post Posted September 2, 2017 My server is down also #48140 Thanks in advance Quote Share this post Link to post Share on other sites More sharing options...
hyungry 0 Report post Posted September 2, 2017 #47986 is down - server unknown. Thank you. Quote Share this post Link to post Share on other sites More sharing options...
Cinic 0 Report post Posted September 2, 2017 Server Status has been Unknown for about 14 hours. Game Server ID #47635 Quote Share this post Link to post Share on other sites More sharing options...
Pat 11 Report post Posted September 2, 2017 These all should have been back up for a while Quote Share this post Link to post Share on other sites More sharing options...
Jase 0 Report post Posted September 3, 2017 #46015 been on unknown for 2 days now, tried updating/restarting a few times, doesn't start Quote Share this post Link to post Share on other sites More sharing options...
Pat 11 Report post Posted September 4, 2017 @Jase, taken care of. Quote Share this post Link to post Share on other sites More sharing options...
uber_guy 0 Report post Posted September 7, 2017 #854482, status 'Unknown'. Quote Share this post Link to post Share on other sites More sharing options...
Quizitor 0 Report post Posted September 7, 2017 Server status showing as "UNKNOWN" on both my servers. Support Ticket Opened [#968293] #37502#44482 Quote Share this post Link to post Share on other sites More sharing options...
Exitvisa 0 Report post Posted September 7, 2017 Hi, Server ID# 39228 is showing as status unknown. We have restarted the server multiple times and tried to update it. Quote Share this post Link to post Share on other sites More sharing options...
Xanowrath 0 Report post Posted September 7, 2017 GAME SERVER ID #48548 Is stuck on status unknown. Quote Share this post Link to post Share on other sites More sharing options...
Xanowrath 0 Report post Posted September 7, 2017 Not sure why it double posted. Quote Share this post Link to post Share on other sites More sharing options...
xXCrazzyJXx 0 Report post Posted September 7, 2017 Game Server ID #47705 status is "unknown" Quote Share this post Link to post Share on other sites More sharing options...
sirpearls 0 Report post Posted September 7, 2017 Game Server IS #47781 "unknown" status Quote Share this post Link to post Share on other sites More sharing options...
cimter 0 Report post Posted September 7, 2017 hiyas server status unknown here GAME SERVER ID #40760 Thanks Roy MacDougall Quote Share this post Link to post Share on other sites More sharing options...
alestain 0 Report post Posted September 7, 2017 GAME SERVER ID #47788 server status is unknown Quote Share this post Link to post Share on other sites More sharing options...
Cinic 0 Report post Posted September 7, 2017 #47635 unknown Quote Share this post Link to post Share on other sites More sharing options...
Phoebus 0 Report post Posted September 7, 2017 Hello, Game Server ID #47965 is showing a 'Server Status - Unknown' tab. Quote Share this post Link to post Share on other sites More sharing options...
DoomedPete 0 Report post Posted September 7, 2017 Hello Game Server ID #47975 showing server status 'Unknown'. Quote Share this post Link to post Share on other sites More sharing options...
Daelle 0 Report post Posted September 7, 2017 GAME SERVER ID #38010Unknown status for over 12 hours now. Quote Share this post Link to post Share on other sites More sharing options...
MikaGrube 2 Report post Posted September 7, 2017 Server status unknown ID# 47950 -Mika MikaGrube 1 Quote Share this post Link to post Share on other sites More sharing options...
Seana_Rose 0 Report post Posted September 7, 2017 Server status "Unknown" since last night. Game crashed while playing and I was unable to log back in, the server not even showing up as an option. When I went to check the state of the server, I had a difficult time logging into the control panel and when I finally did, I received that status. Game Server ID: #25925 Quote Share this post Link to post Share on other sites More sharing options...
FILL3ROFGR4VES 3 Report post Posted September 7, 2017 Our server was down for 14 hours with "Status Unknown". Support ticket seems to have fixed the problem... Reason provided was that "Unexpected Maintenance on the server where our server is hosted". I have to be honest.... "Unexpected Maintenance" for 14 hours is absurd in this business without any information provided before, or during this 14 Hour period. Hour 1... or how about 5 minutes into this "unexpected maintenance" all server admins should have received some form of notification. I don't even have answers for all the people playing on the server as to what is happening... this makes ME look bad, and Survival Servers look worse. A little communication goes a LOOOONG ways. Cinic 1 Quote Share this post Link to post Share on other sites More sharing options...
hyungry 0 Report post Posted September 7, 2017 Game server #47986 is down. Server status unknown. Quote Share this post Link to post Share on other sites More sharing options...
Cinic 0 Report post Posted September 7, 2017 I completely agree with "Gamer". I haven't had my server for over a month but my downtime has been ridiculous. If the servers are down for 14 hours you NEED to let people know. I have a decent group of friends who count on the server being healthy....At this rate they wont be playing long, eliminating my need to even rent a server. Nothing shows you care like a generic post when you wait 2 days to get a reply back from sending support ticket. Again, a little communication goes a long way..... stop keeping is in dark Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted September 8, 2017 I do apologize that the networking issues the other night were miscommunicated by one of our staff members as "unexpected maintenance." That was not true. There was a network issue caused by one of our datacenters for 90% of those issues and the other 10% was a crashed machine that took extra time to bring back online (the 14 hour issue as mentioned previous) There was no excuse for it taking 14 hours to be brought offline and I am investigating ASAP with our night shift why it was not brought online sooner. Anyone who posted on here please submit a support ticket and reference this thread and you will be compensated 3 free days for that. I do apologize. Quote Share this post Link to post Share on other sites More sharing options...
StealthyMartian 64 Report post Posted September 9, 2017 All current unknowns are now fixed. Quote Share this post Link to post Share on other sites More sharing options...
Starebear 2 Report post Posted September 9, 2017 GAME SERVER ID #38408 Ticket ID #491684 Unknown again. 5 times now, is it really possible to have that much unexpected maintenance on one server? Quote Share this post Link to post Share on other sites More sharing options...
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