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Server Status "Unknown?"


Ryan Pennington

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Was playing on server just Last night  {Monday May 1st}, but this morning woke to servers being offline with Server status UNKNOWN for at least the last 6 hours now, plus it seems like Survival Servers website pages are taking an exceptionally long time to load as well, took over 3 minutes just to log onto my control panel page ?  Survival Servers having Issues ???

 

Server ID  # 11234

 

Support TIcket ID  # 597149

 

Thank you for looking into it.   - Ash

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Hello, our servers status is showing up as "Unknown", please check this :)

 

 

Server ID

#39584

 

 

 

Help xD

 

Game server ID 

41296

Its down again...

 

You're back up!  :geek:

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  • 2 weeks later...

Server has been down for the last 16 hours.  ID is #41570. No access to FTP. The backup server keeps going on and off. Most of the time it says "Unknown" but then other times it says "Stopped". Posted a ticket last night, and they said it was unexpected maintenance to the server and that it would be back up "shortly". Can I get an estimate to how much longer we should expect before the server will be functional again?

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GAME SERVER ID #41142

same as this

Server has been down for the last 16 hours.  ID is #41570. No access to FTP. The backup server keeps going on and off. Most of the time it says "Unknown" but then other times it says "Stopped". Posted a ticket last night, and they said it was unexpected maintenance to the server and that it would be back up "shortly". Can I get an estimate to how much longer we should expect before the server will be functional again?

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@cavemankenny & @weazish, this has been resolved.

 

The machine was reaching a virtual memory limit, which I have increased by quite a bit.

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Would like to have a working A3 server.  Still waiting for this to be fixed "can't log in" then black screen & now flickering load in screen that goes nowhere...  also server shows 0/0 players and max players reached.

 Can we PLEASE get this server wiped & working.  i have been going back & forth with trouble tickets for almost a week now....

 

GAME SERVER ID #42251

tickets #342762

#678877

There must be a better way to do this other then tickets that go days with out an answer.

Please help

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  • 2 weeks later...

Hello, i have got the issue with Unknown and i had tryed to restart and stop and then start over again but it dosnt work.

 

Game Server ID #42898

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Server status went unknown at 11 ish pm 6/14/2017. stop, start restart, options greyed out.

saving configureation changes and restarting server also not working

 

GAME SERVER ID #43079

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Game server ID 30333. Second time "unknown" for over 6hrs in 3 days, right after I was moved onto new hardware because the old server was having issues. This is worse than it was before... Ticket was submitted.

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