SaintzPro 0 Report post Posted August 7, 2015 Server refuses to update to latest version no matter how many times I run the "Yes, run update" command. Stuck on 192.0 and unable to join due to different version on my client. Ticket #617956 Server ID: 7332 Hopefully you'll be able to sort this out as soon as possible Thanks! I have done the same. Ticket: 121904 Server ID: 7445 I have tried stopping the server.. then updating and nothing. Tried to just run the update with no stop, nothing. Would love an update EDIT: I have fixed the issue apparently. Just need to run the update 4-5 times =^P Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 7, 2015 Yes when a new update is released it may take some time to get in contact with Steam servers while they are getting hammered with similar requests. Quote Share this post Link to post Share on other sites More sharing options...
Leifric 0 Report post Posted August 7, 2015 Ryan can you please provide some clarification as to why the most recent posts were removed? Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 7, 2015 Ryan can you please provide some clarification as to why the most recent posts were removed? Please read here, new content policy for the boards: https://www.survivalservers.com/forum/index.php?/topic/1817-rules-for-posting-here-please-read-if-your-postthread-got-deleted/ All of the deleted posts were related to the Loading issue which can be found posted here: https://www.survivalservers.com/forum/index.php?/topic/1816-server-stuck-on-loading-for-more-than-15-minutes/ Quote Share this post Link to post Share on other sites More sharing options...
Leifric 0 Report post Posted August 7, 2015 Thanks. You posted that new content policy right after I asked for clarification, so sorry about that. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 7, 2015 Thanks. You posted that new content policy right after I asked for clarification, so sorry about that. No problem. Just trying to keep things organized around here for customers to quickly find helpful information on the issue they are having! Leifric 1 Quote Share this post Link to post Share on other sites More sharing options...
BadToTheBone 0 Report post Posted August 7, 2015 Server updated but constantly says loading. Quote Share this post Link to post Share on other sites More sharing options...
tbsthug 1 Report post Posted August 7, 2015 Let me know your ticket # I will check it! Getting the same action as above. My ticket # is Ticket #867451Thank you in advance for your help Ryan Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted August 7, 2015 We'll handle your tickets through the system on these guys. Quote Share this post Link to post Share on other sites More sharing options...
Gingerale 1 Report post Posted August 14, 2015 Server 7564 Here, Tried to update to v200 and is stuck on stopped, There are a few others having the same problem, as seen in this thead: https://www.survivalservers.com/forum/index.php?/topic/1841-attempted-update-server-stuck-in-stopped-state/ Will be submitting a support ticket, just wanted to raise awareness! hopefully this gets fixed soon Quote Share this post Link to post Share on other sites More sharing options...
vorathe 0 Report post Posted August 14, 2015 Server 7564 Here, Tried to update to v200 and is stuck on stopped, There are a few others having the same problem, as seen in this thead: https://www.survivalservers.com/forum/index.php?/topic/1841-attempted-update-server-stuck-in-stopped-state/ Will be submitting a support ticket, just wanted to raise awareness! hopefully this gets fixed soon Same issue, Server ID: 7613, submitted ticket. Quote Share this post Link to post Share on other sites More sharing options...
darR3Ke 3 Report post Posted August 14, 2015 Server 7564 Here, Tried to update to v200 and is stuck on stopped, There are a few others having the same problem, as seen in this thead: https://www.survivalservers.com/forum/index.php?/topic/1841-attempted-update-server-stuck-in-stopped-state/ Will be submitting a support ticket, just wanted to raise awareness! hopefully this gets fixed soon Same, Server ID 8117, also submitted a ticket Quote Share this post Link to post Share on other sites More sharing options...
Beaubeast 0 Report post Posted August 14, 2015 I am experiencing the same issue as those above. After attempting to update the server, it appear in the "Stopped" state. GAME SERVER ID #5972 Quote Share this post Link to post Share on other sites More sharing options...
djkid 0 Report post Posted August 14, 2015 Same issue, server won't start. Server #7493, ticket submitted. Updated to v200 fine, but v200.2 resulted in this bug. Quote Share this post Link to post Share on other sites More sharing options...
mytme88 0 Report post Posted August 14, 2015 Same here. Ticket has been sendt. Updated, and no server start Quote Share this post Link to post Share on other sites More sharing options...
AuroraLx 0 Report post Posted August 14, 2015 Same issue here. Server #7969 Ticket #840789 Quote Share this post Link to post Share on other sites More sharing options...
Phaytx 0 Report post Posted August 14, 2015 Same problem as most people here, server is stuck at starting Ticket #752249GameServer#: 5857Phaytx Quote Share this post Link to post Share on other sites More sharing options...
Bexan 0 Report post Posted August 14, 2015 Server stuck at stopped since the last patch Ticket #945131 Gameserver #7374 Quote Share this post Link to post Share on other sites More sharing options...
P0k3r_OF_Sm0t 0 Report post Posted August 14, 2015 Server 6032 stuck on stop after update. Submitted ticket, no response yet so no ticket number Quote Share this post Link to post Share on other sites More sharing options...
Al3ksen 0 Report post Posted August 14, 2015 WE NEEED HEELP! Quote Share this post Link to post Share on other sites More sharing options...
TheSeppola 0 Report post Posted August 14, 2015 We pay good money to avoid these situations! The players are getting angry! Quote Share this post Link to post Share on other sites More sharing options...
mcrusader 1 Report post Posted August 14, 2015 Shit happens, calm down. Quote Share this post Link to post Share on other sites More sharing options...
Gingerale 1 Report post Posted August 14, 2015 We pay good money to avoid these situations! The players are getting angry! I agree it is frustrating, however this is an early access title. Problems are bound to arise. That is what the support ticket system is for. If you have a problem with the way things are, perhaps you should build your own server platform, or wait until the official release. Ryan Pennington 1 Quote Share this post Link to post Share on other sites More sharing options...
TheSeppola 0 Report post Posted August 14, 2015 I agree it is frustrating, however this is an early access title. Problems are bound to arise. That is what the support ticket system is for. If you have a problem with the way things are, perhaps you should build your own server platform, or wait until the official release. I am currently building a server platform, yes.. Normally I wouldn't say anything as I am fully aware of what an Aplha intales.. But right at this moment in time, like this very minute of the hour, I'm trying to juggle 20 angry people who DON*T understand early access, along with a moody girlfriend, a 16 hour newborn baby and what was supposed to be a routine update of a community server.. So sorry if I came off as one of the ranting kids.. Just stressed and sleepdeprived.. Quote Share this post Link to post Share on other sites More sharing options...
bironeb 1 Report post Posted August 14, 2015 Same issue, Trying to update to Version 200.2 Server won't update and start: Ticket# 203350 Server:6913 We are patiently waiting. Thank you! Quote Share this post Link to post Share on other sites More sharing options...
Gingerale 1 Report post Posted August 14, 2015 Same issue, Trying to update to Version 200.2 Server won't update and start: Ticket# 203350 Server:6913 We are patiently waiting. Thank you! After a while mine popped up as joinable, I think it's displaying "stopped" as it's updating/rebooting? Throw out a support ticket! Response is very fast right now. Quote Share this post Link to post Share on other sites More sharing options...
Gingerale 1 Report post Posted August 14, 2015 I am currently building a server platform, yes.. Normally I wouldn't say anything as I am fully aware of what an Aplha intales.. But right at this moment in time, like this very minute of the hour, I'm trying to juggle 20 angry people who DON*T understand early access, along with a moody girlfriend, a 16 hour newborn baby and what was supposed to be a routine update of a community server.. So sorry if I came off as one of the ranting kids.. Just stressed and sleepdeprived.. Ouch Quote Share this post Link to post Share on other sites More sharing options...
Alslinet 0 Report post Posted August 14, 2015 I think this is an canned/automated reply: Try running the update again and let me know if you are still having issues. Anyone hear anything else from the host regarding the issues people are having. I have ticket numer #968358 and after replying to the above message that i had tried running hte update again i have heard nothing for hours. They dont reply fast at all. Im considering moving my server to someone who offers 24h chat support. Never mind i was too hasty. They fixed it now. GJ guys. Quote Share this post Link to post Share on other sites More sharing options...
Gingerale 1 Report post Posted August 14, 2015 I think this is an canned/automated reply: Try running the update again and let me know if you are still having issues. Anyone hear anything else from the host regarding the issues people are having. I have ticket numer #968358 and after replying to the above message that i had tried running hte update again i have heard nothing for hours. They dont reply fast at all. Im considering moving my server to someone who offers 24h chat support. Thats unfortunate, I have always had quick reply times. Quote Share this post Link to post Share on other sites More sharing options...
bironeb 1 Report post Posted August 14, 2015 Same issue, Trying to update to Version 200.2 Server won't update and start: Ticket# 203350 Server:6913 We are patiently waiting. Thank you! Working now, just re-ran the update again. We're up and running. Thanks Peter Quadro! Alslinet 1 Quote Share this post Link to post Share on other sites More sharing options...
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