Lizrakh 0 Report post Posted June 18, 2017 Any word on why? Server just got upgraded to a higher performance block and in 3 days it's been down a total of 4 times. Twice to this unknown issue, and twice to just random stops. I have a ticket in, but last time it took me over 24h to hear back on a ticket. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 19, 2017 On that machine we had some issues with the ethernet adapter on the datacenter end. There was extra delay because the provider did not reach the conclusion that it was the ethernet adapter after frequently asking them to see what was going on. Quote Share this post Link to post Share on other sites More sharing options...
Zaratz 0 Report post Posted June 20, 2017 ID #42898 Server Status Unknown. Can't press on start, stop or restart.12h still nothing Quote Share this post Link to post Share on other sites More sharing options...
SwiftSolv 0 Report post Posted June 20, 2017 Game server id #42291 Been Unknown for about 3-4 hours id say Quote Share this post Link to post Share on other sites More sharing options...
Pat 11 Report post Posted June 20, 2017 Looks good to go here! Zaratz 1 Quote Share this post Link to post Share on other sites More sharing options...
SwiftSolv 0 Report post Posted June 21, 2017 Game server id #42291 again. Quote Share this post Link to post Share on other sites More sharing options...
Zaratz 0 Report post Posted June 21, 2017 ID #42898yeah agen here too... plz fix this :s Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 21, 2017 Brought it back up, that machine randomly restarted. If it happens again we might need to transfer folks off of there to diagnose a hardware issue. Quote Share this post Link to post Share on other sites More sharing options...
Buzz 0 Report post Posted June 21, 2017 Server status unknown, Game server ID #43079 Quote Share this post Link to post Share on other sites More sharing options...
Lizrakh 0 Report post Posted June 21, 2017 Server Status Unknown, Game Server ID # 30333. Third time in a week. This is getting absurd. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 21, 2017 Both up from here. If you are having repetitive issues (which is normally due to connectivity issues with the hardware) please submit a ticket and we can relocate you to a new ip:port Quote Share this post Link to post Share on other sites More sharing options...
SwiftSolv 0 Report post Posted June 21, 2017 Game server id #42291 3rd time within 24 hours Quote Share this post Link to post Share on other sites More sharing options...
Zaratz 0 Report post Posted June 21, 2017 ID #428984th time now!... Quote Share this post Link to post Share on other sites More sharing options...
Pat 11 Report post Posted June 22, 2017 @SwiftSolv & @Zaratz This machine is back online, will be monitoring it throughout the day. Quote Share this post Link to post Share on other sites More sharing options...
SwiftSolv 0 Report post Posted June 22, 2017 Game server id #42291 4th time in 2 days... Quote Share this post Link to post Share on other sites More sharing options...
Zaratz 0 Report post Posted June 22, 2017 ID #428985th time now... and havent even been on this host for 1 month yet... Quote Share this post Link to post Share on other sites More sharing options...
TechnoSam 0 Report post Posted June 23, 2017 ID# 43580 Ticket# 657930 Logged a ticket last night, they said it would be back up shortly. Looked this morning, still showing unknown status. Please and thank you very much for the hard work!! (btw didn't mean to send 2 times that same reply to my ticket. I sent one and when it was not showing up I thought it had not sent so I sent another one and now both are showing up. Sorry about that) Quote Share this post Link to post Share on other sites More sharing options...
Pat 11 Report post Posted June 23, 2017 @SwiftSolv & @Zaratz, this machine is being decommissioned due to hardware issues out of our control. You will have received an email detailing more information regarding this. @TechnoSam we're working with the Datacenter Techs now to get this machine back online. Sorry for the delay! Quote Share this post Link to post Share on other sites More sharing options...
TechnoSam 0 Report post Posted June 23, 2017 @Pat Irwin, thanks for the update, much appreciated!! Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 23, 2017 Transfers for 89.163.148.176 have begun. If you are a customer on this box you should have also received an email with more information. Quote Share this post Link to post Share on other sites More sharing options...
SwiftSolv 0 Report post Posted June 23, 2017 much appreciated Quote Share this post Link to post Share on other sites More sharing options...
SwiftSolv 0 Report post Posted June 25, 2017 Game server id #42291 Got the unknown status just now, after a 24hr~ break from it. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 26, 2017 Looks up here Quote Share this post Link to post Share on other sites More sharing options...
smittyinky 0 Report post Posted June 29, 2017 Game Server# 30591 Support Ticket #754512 Unknown and unavailable. Thanks, Ryan Quote Share this post Link to post Share on other sites More sharing options...
Pat 11 Report post Posted June 29, 2017 @smittyinky Working on this right now! smittyinky 1 Quote Share this post Link to post Share on other sites More sharing options...
MysWolf 0 Report post Posted June 30, 2017 My server is locked because of staff invention? I wasn't warned before hand about the server being down or know why it's being worked on. GAME SERVER ID #43493 UPDATE: The server is back up. Thank you. Quote Share this post Link to post Share on other sites More sharing options...
OndeTv 0 Report post Posted July 7, 2017 Server status bouncing between ready and unknown. Created a ticket. Patrick had it fixed. Worked for half an hour, then i got kicked off again, back to unknown status (luckily i was the only one on at the time). GAME SERVER ID #43815 SUPPORT TICKET ID #847022 Edit: Seems to be working now without bounces Quote Share this post Link to post Share on other sites More sharing options...
Pat 11 Report post Posted July 10, 2017 @OndeTv That machine should be good to go Quote Share this post Link to post Share on other sites More sharing options...
OndeTv 0 Report post Posted July 14, 2017 @OndeTv That machine should be good to go Sadly, 2 of us were just dropped from that server just now. Server back to unknown status. This is getting annoying. Also, we have noticed lag coming and going even though we aren't many or doing much. Especially noticeable on f ex breeding meters. I used to have it on automatic restart every 24h, but the set time didn't suit us so i turned it off. I make sure to restart it at least once per 24 hours manually anyway though. GAME SERVER ID #43815 Edit: Server is now back up, thanks Quote Share this post Link to post Share on other sites More sharing options...
OndeTv 0 Report post Posted July 20, 2017 And another crash, status unknown. 3rd time now. We were only 2 people on, no mods installed. Last server restart was about 12 hours ago. It's getting silly.. GAME SERVER ID #43815 Issue resolved, server moved to different physical machine. Quote Share this post Link to post Share on other sites More sharing options...
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