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Have a server status "Unknown?"


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Yep.  I've withheld my rants a few times.  I'm in IT datacenter management and this lack of communication is really bad.  The system failures suggest poor planning and design. The lack of meaningful c

This is the thread you can post in and we'll check on that issue. Causes: Unexpected or unannounced maintenance (emergency or critical work) Networking issue with upstream provider DDoS attack (ev

Game Server ID #: 34835   My server shows 'Unknown' under 'server details'. I have restarted this machine so many times. After what seems like ages, the machine comes back up. When I go to look for

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Server status "Unknown"...for several hours, again.

 

Game Server ID #19950

 

It is helpful, and, truthfully, expected for there to be informed messages why the servers go down like this. How can people have any sense of reliable game play when there isn't a reliable server?

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Another two hours has past and still no updates. Please provide me with some sort of information. The server has been down for over 6 hours now without any semblance of support. 

 

Game Server ID #19950

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Same here - server has been down for 5 hours now with "Unknown" status. Please provide us with some info.

 

GAME SERVER ID #19734

 

I have tried submitting a ticket but I didn't log in on the ticket page (I figured it would be tied into the server API). 

I'm trying to log in with my forum account to create another ticket but it won't let me. Do I really have to make *another* account just to submit tickets or am I doing something wrong?

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Wow.. my server is not even up, i have no option to... my account is LFSARK@Gmail.com, I have a ticket in #772025 for payment issue but i resolved that by paying my invoice with my card... but I have no server option no nothing.. PLEASE ASSIST ME, I want to get my server going because I have a community waiting for it, my first time buying from you guys and I don' t want it to suck because I was with another company and they were fantastic but you guys come highly reccomended... please dont fail me.

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Support Ticket Opened [#346854]

GAME SERVER ID #21022

Server status unknown. I even tried to do the update and it quickly refreshed and still says unknown.  Please assist and thanks.

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Could we please get an update as to the Unknown status?  The last update was at 2 am and it implied all was well, which of course all is not well.  More information and an ETR would be greatly appreciated.

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