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Server Status "Unknown?"


Ryan Pennington

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  • 3 weeks later...

Hello,

 

Ark server stuck on unknown status for the past 9 hours. Summited a ticket 4 hours ago. Seems like this is a common problem since 2016. Just wondering if a fix is on the way.

 

Server ID # 85095

Ticket # 490907

Thank you

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GAME SERVER ID #85724

Status Unknown, not start stop restart controls available, and the control panel is taking an unusual amount of time to load.

 

ticket# 925483

 

EDIT: as of now its back up and seems a good deal more responsive than before.

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  • 2 weeks later...

Hello,

 

I have server status unknown, the server was working fine 2 hours ago, i tried to restore a backup but it is still unknown.

#86515

 

thanks

 

edit: it is fixed now i dont know if you guys did anything, but thanks anyway

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  • 3 weeks later...

GAME SERVER ID #87538

 

Logged in today and sever crashed about 10 mins in, now saying unknown.

 

Been having nothing but problems since we got this server.  Never had so many issues with a server before.

 

Lag issues, loading issues, now we add server unknown to the list.

 

Ticket # 490332

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Unknown issue again

Game Server #86675

 

Somewhat confusing as it also says staff intervention, but it has said this for the past almost hour and I have no ticket currently open and haven't seen anything about server Maintenance. I have seen the server Unknown message about 3 times in the past 2 weeks though always in the morning so it happens overnight.

 

***Server Status Unknown is gone, but staff intervention still stopping interaction for at least 2 hours now. ***

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