Ryan Pennington 359 Report post Posted November 2, 2016 A little update, the datacenter team failed to complete the necessary hardware fix last night. Working on fixing it now. Highly frustrating, I do apologize. Quote Share this post Link to post Share on other sites More sharing options...
Vladimyr 0 Report post Posted November 3, 2016 A little update, the datacenter team failed to complete the necessary hardware fix last night. Working on fixing it now. Highly frustrating, I do apologize. Any updates here on what 's going on now? Going past the 48 hour mark now... At this point, as I said in the ticket, move the server data or is there an issue with that too? We've got two servers involved in this and can't use either one. *added Looks like the server finally got moved... disregard. Quote Share this post Link to post Share on other sites More sharing options...
gregh33 0 Report post Posted November 3, 2016 GAME SERVER ID #26782 changed datacenter, server is up Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted November 4, 2016 We ended up moving everyone off of that machine and adding on a free week of service. Quote Share this post Link to post Share on other sites More sharing options...
Panick 0 Report post Posted November 12, 2016 Server status unknown: GAME SERVER ID #26703 Quote Share this post Link to post Share on other sites More sharing options...
Chibisaurus Rex 0 Report post Posted November 12, 2016 Server Status Unknown: Game Server ID: #25329 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted November 13, 2016 Those should all be handled by now, yesterday afternoon we had a hardware issue with that machine which was resolved last evening. Quote Share this post Link to post Share on other sites More sharing options...
CountryDJ 0 Report post Posted November 16, 2016 My server is currently listed an Unknown. I refresh, it says loading, says ready, and before I can refresh my server list in ARK it is unknown again.Server# 27118. The server was running fine up until it kicked me and then went into the unknown loop.please fix it. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted November 16, 2016 Some of our Seattle servers are experiencing a network issue right now. Our datacenter team is working on assessing the situation. https://twitter.com/SurvivalServers/status/798785992043810818 Quote Share this post Link to post Share on other sites More sharing options...
CountryDJ 0 Report post Posted November 16, 2016 Some of our Seattle servers are experiencing a network issue right now. Our datacenter team is working on assessing the situation. https://twitter.com/SurvivalServers/status/798785992043810818 Looks like it is up now Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted November 16, 2016 I have no additional information at this time. Quote Share this post Link to post Share on other sites More sharing options...
CountryDJ 0 Report post Posted November 16, 2016 and back down Quote Share this post Link to post Share on other sites More sharing options...
Mercus 0 Report post Posted November 16, 2016 Game Server ID: #27077 SupportTicket : #818498 Status: Unknown Unable to connect. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted November 16, 2016 Game Server ID: #27077 SupportTicket : #818498 Status: Unknown Unable to connect. This one is back up, the machine randomly restarted (looking into why) Quote Share this post Link to post Share on other sites More sharing options...
CountryDJ 0 Report post Posted November 17, 2016 My server is currently listed an Unknown. I refresh, it says loading, says ready, and before I can refresh my server list in ARK it is unknown again. Server# 27118. The server was running fine up until it kicked me and then went into the unknown loop. please fix it. My server is still up and down, randomly in unknown status. I am glad i haven't tried to do anything too time consuming in game yet as I would probably be kicked in the middle of whatever i tried. Is there an ETA as to when this will be resolved? Thanks Quote Share this post Link to post Share on other sites More sharing options...
uber_guy 0 Report post Posted November 17, 2016 Server ID # #23000 Ticket #340319 Server kicked all players, now showing status of "Unknown". Please advise. Quote Share this post Link to post Share on other sites More sharing options...
Zatarc 0 Report post Posted November 17, 2016 Server ID # #25402 Ticket #870041 As of last hour,server status Unkonwn. What's up? Quote Share this post Link to post Share on other sites More sharing options...
Nataz 0 Report post Posted November 17, 2016 server status unknown here. Game server ID #25458 Quote Share this post Link to post Share on other sites More sharing options...
jobodino 0 Report post Posted November 17, 2016 Game server ID #27133 server status: unknown Quote Share this post Link to post Share on other sites More sharing options...
Ledu 1 Report post Posted November 17, 2016 #25804 server status unknow And i thinking too change the datacenter bicos this is not a first time Quote Share this post Link to post Share on other sites More sharing options...
Ledu 1 Report post Posted November 17, 2016 #25804 server status unknow And i thinking too change the datacenter bicos this is not a first time Ledu 1 Quote Share this post Link to post Share on other sites More sharing options...
Blandaren 0 Report post Posted November 17, 2016 I have a status "unknown" on my server game server ID #23971 Quote Share this post Link to post Share on other sites More sharing options...
bille 0 Report post Posted November 17, 2016 GAME SERVER ID #26318 "unknown" server status. ark version: ??? Failed to launch server after updating. Validation tried, did not work. Support ticket made. Please help as soon as posible Quote Share this post Link to post Share on other sites More sharing options...
Mercus 0 Report post Posted November 17, 2016 Game Server ID: #27077 SupportTicket : #818498 Same again as yesterday. Quote Share this post Link to post Share on other sites More sharing options...
Zierk 0 Report post Posted November 17, 2016 Server is having issues with "unknown" status. Server id #26840 Quote Share this post Link to post Share on other sites More sharing options...
LuckyWinz 0 Report post Posted November 17, 2016 server is having issues with Unknown status. Server Id #23546 Quote Share this post Link to post Share on other sites More sharing options...
juckex 0 Report post Posted November 17, 2016 Game Server ID: #26510 Server Details: unknown It's been down for about 4 hours now... Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted November 17, 2016 All back up now, there was a datacenter issue in Germany. Quote Share this post Link to post Share on other sites More sharing options...
LuckyWinz 0 Report post Posted November 20, 2016 Server got random closed. Server status: Unknown Server ID: #23546 Fixed Quote Share this post Link to post Share on other sites More sharing options...
redvirus 0 Report post Posted November 20, 2016 Newly bought server#27533 server status: unknown Quote Share this post Link to post Share on other sites More sharing options...
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