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Server not automatically setup after order? Please read!


Ryan Pennington
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Hi, I've got the same issue here. Purchased an ARK server, invoice shows paid, yet server hasn't shown up in the list. I've created a support ticket for it, but could you let me know how long it would take for the server to be delivered? 

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15 hours ago, UnskilledSniper said:

Hi, I've got the same issue here. Purchased an ARK server, invoice shows paid, yet server hasn't shown up in the list. I've created a support ticket for it, but could you let me know how long it would take for the server to be delivered? 

The server looks to be online now! The ticket was handled about 7 hours ago!

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I bought a SCUM server today and it doesn't show up in the "Game Servers".. Just doesn't exist.  in the other tabs, "Invoices" & "Orders" it says PAID/ACTIVE. I sent a Ticket regarding this.. I even included screenshots. I hope it will be fixed soon .

Support ticket #404670

 

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13 hours ago, Arisato said:

I bought a SCUM server today and it doesn't show up in the "Game Servers".. Just doesn't exist.  in the other tabs, "Invoices" & "Orders" it says PAID/ACTIVE. I sent a Ticket regarding this.. I even included screenshots. I hope it will be fixed soon .

Support ticket #404670

 

The server should be ready, Luke took care of the ticket earlier this morning.

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  • 2 weeks later...

Same as the rest, no server listed on my account despite the invoice saying paid/active. Its been over an hour, no welcome email either. I had to google "survival servers control panel" to even find a place to login. 

 

account: Jlogan2042

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  • 1 month later...

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