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Capps

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Capps last won the day on January 15

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About Capps

  • Birthday 06/11/1994

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  1. I fixed the issue, you can now submit support tickets!
  2. Try resetting your support accounts password, I check on our end and as far as I can tell you should be able to access the support panel. You can even try registering with a new email and see if the issue persists.
  3. Are you having issues logging into the support page? Try accessing the support page directly from here -> https://www.survivalservers.com/support Your support account is separate from your website account. You can register on the support page with the same email you used to create your website account so it will link to your game server. If you don't you can always provide your username and game server ID. Then submit a support ticket detailing any additional issues you are having.
  4. This is due to the latest patch, 85 levels are now reserved for ascension so the default of 155 levels will now only let you get to level 70 before any ascension. To get past this you will need to add additional levels to your server.
  5. If you are still having these issues please submit a support ticket!
  6. If you still are having this issue please send us a support ticket as their might be something on the backend we need to take a look at!
  7. The last 75 levels are locked behind ascension. In order to get past this you need to add additional levels to your server either manually via FTP or use our Modify Server Config Tool on your control panel to add the levels!
  8. Currently there is no way to redirect the server saves, please submit a support ticket containing your saves session name and a member of our team will send it to you!
  9. Currently there isn't a way to do this on the control panel (this feature can be added) but until then if you want to run the experimental mode simply submit a ticket and one of our team can get it installed manually for you!
  10. To give you some info on what exactly I did. I took the zip you gave me and removed the BetterContinents.fwl file and had just the normal .fwl/.db file in the new zip and used our panels upload tool. As soon as it uploaded I stopped the server then using FTP I uploaded just the BetterContinents.fwl file but made sure to rename the MiddleEarthBC part to your Game Server ID number and started the server!
  11. If you haven't already please submit a support ticket.
  12. You will want to look into adding the ARK API! if you need any help please submit a support ticket!
  13. Dinos uploaded to the obelisk have an expiration date, they only last about 24 hours in the obelisk.
  14. Depending on the size of the map you may need to enable "Auto Managed Mods" from the Advanced Launch Params tab!