We are aware of an issue with the latest PS4 ARK update that is leaving servers in a stopped state after forcing an update on the servers from the control panel. As of now we are able to manually update the servers to correct the issue, so if you haven't already submit a support ticket. If you have already submitted a ticket please be a bit patience with us as we are working through a heavy volume of tickets today!
We are working on correcting the issue so that you can re-force the update and correct the issue without the need of our staff manually updating the servers!
- Ryan C. "Capps"