There appears to be an issue with the control panel not registering servers as "Started" once you click on the start button. We are aware of the issue and are working tor resolve it. I will post an update when I have one. That being said it is possible that your server is online, its just that its not being reported to the control panel. Try using your IP and Game Port and direct connecting to the server.
This has lead to many double booted server, which has in turn caused some issues on our backend. I will update this post once we have more information. If your ticket is going to be abou