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Have a server status "Unknown?"


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Yep.  I've withheld my rants a few times.  I'm in IT datacenter management and this lack of communication is really bad.  The system failures suggest poor planning and design. The lack of meaningful c

This is the thread you can post in and we'll check on that issue. Causes: Unexpected or unannounced maintenance (emergency or critical work) Networking issue with upstream provider DDoS attack (ev

Game Server ID #: 34835   My server shows 'Unknown' under 'server details'. I have restarted this machine so many times. After what seems like ages, the machine comes back up. When I go to look for

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Just updated my server for cave flying, manually as per this post.. https://www.survivalservers.com/forum/index.php?/topic/3095-enablecaveflyers-manually/and since then I have the server status unknown issue, game server id #12923. Have performed a restore as well as put all my manual config into the modify tool just in case and still the same

 

 

 

-edit... fixed it, went one restore point further back and now all ok, although i think the server has an issue with backups, have noticed that after a few backups it tends to stop backing up any more. if this continues i will raise a ticket for it to be looked at.

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GAME SERVER ID #14823

 

Been having unknown issue and randomly stopping for hours now.  Began last night, then it got fixed and I was able to play for a while and now the Holiday Weekend and no server.

 

I submitted Support Ticket Opened [#575665] several hours ago and have heard nothing whatsoever.

 

Please help me get my server going.

 

Thanks

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GAME SERVER ID #16090

 

Server was running for the last few days and now the status is unknown.  I tried to run a restore from when it was known to be working and I'm still getting status unknown.

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We cannot give ETAs for DDoS attacks that exceed the protection level. Typically they are resolved within 6-12 hours.

 

You can transfer to another location at any time or the same location by switching locations back and forth - this will result in a new IP.

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Hello,

New server owner here with "UNKNOWN" Status

server #20390

Please Help

THANKS

 

I would really like to play on my server on my one day of this week.. Please fix it 

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New server, registered about 6 hours ago.  Ticket: 148952, game server ID: 20470.  Server status is unknown, version# is "???" and start/stop/restart buttons are greyed out but all other configuration options are accessible.

 

Thanks :D

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