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Please reference #414949 so our staff can look up this ticket when replying in the new system.
Thank you for your patience while we transition to the new system!
Server locking up #414949 |
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Hey, my ark server started to lock up after an hour or two of playing, me and my friend plays and everything is fine, then it just locks up for a good few min before it times us out. the server the says 2/20 players even 15min after the timeout, unable to connect again. restart fixes the issue but the server gets rolled back about 10 min worth of gameplay.
I'm only running a single mod so i don't think there is a conflict there.
I'm only running a single mod so i don't think there is a conflict there.
Created by SYSTEM
I've taken a look at the machine your server is running on and have not been able to locate any particular issues that would cause your server to stop/crash. Looking further into this I am seeing quite a few tickets regarding the same issue of ARK servers randomly stopping, all of which have cropped up since the version 243.95 was released. Please be patient while we gather more information to pass over to the ARK devs to get this rectified.
The issue did not repeat itself until just now, current build is 244.1 restart of the server was required to get it going again.
Let us know if you require further assistance!
hi, the server is still locking up from time to time. completely freezes for 2-3 min then we get timed out. unable to reconnect and a server restart is required to get back in.
hi, the server is still locking up from time to time. completely freezes for 2-3 min then we get timed out. unable to reconnect and a server restart is required to get back in.
I spotted a few errors on the back end which I went in and fixed. This could account for the freezing you are having. Let me know if that fixed it for you.
thanks, i will be on later today. I'll report back if there are any more freezes.
oh and sorry for the double post, refreshing the page does that it turn out
oh and sorry for the double post, refreshing the page does that it turn out
Okay let us know if you run into any other issues.
NEW TICKETS ARE DISABLED (LEGACY SUPPORT TICKET SYSTEM)
Our support ticket system has been moved to your control panel. Please click here to open a new ticket.
Please reference #414949 so our staff can look up this ticket when replying in the new system.
Thank you for your patience while we transition to the new system!
Our support ticket system has been moved to your control panel. Please click here to open a new ticket.
Please reference #414949 so our staff can look up this ticket when replying in the new system.
Thank you for your patience while we transition to the new system!