charris 0 Report post Posted July 3, 2016 One of those IP Addresses happens to be mine. What is the ETA on them being back up? Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 3, 2016 We cannot give ETAs for DDoS attacks that exceed the protection level. Typically they are resolved within 6-12 hours. You can transfer to another location at any time or the same location by switching locations back and forth - this will result in a new IP. Quote Share this post Link to post Share on other sites More sharing options...
foulblade 0 Report post Posted July 3, 2016 GAME SERVER ID #20323 Server status Unknown Name Fresh 7/2 The Center PVP (ORP) 20x All Quote Share this post Link to post Share on other sites More sharing options...
Rebel 0 Report post Posted July 3, 2016 Hello, New server owner here with "UNKNOWN" Status server #20390 Please Help THANKS I would really like to play on my server on my one day of this week.. Please fix it Quote Share this post Link to post Share on other sites More sharing options...
Orangevillain 0 Report post Posted July 4, 2016 New server, registered about 6 hours ago. Ticket: 148952, game server ID: 20470. Server status is unknown, version# is "???" and start/stop/restart buttons are greyed out but all other configuration options are accessible. Thanks Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 4, 2016 167.114.102.171 has a hardware issue and we are going to have to transfer everyone from this machine. Quote Share this post Link to post Share on other sites More sharing options...
SirArgus 0 Report post Posted July 5, 2016 #17858 status unknown ticket #414949, not regarding this issue directly but might be connected Quote Share this post Link to post Share on other sites More sharing options...
Saberstar 0 Report post Posted July 6, 2016 GAME SERVER ID #19719 Server details: Unknown Ticket: #990269 Quote Share this post Link to post Share on other sites More sharing options...
Ulykke 0 Report post Posted July 6, 2016 GAME SERVER ID #19958 Server status unknown. Please help. Quote Share this post Link to post Share on other sites More sharing options...
oliviermrp 0 Report post Posted July 7, 2016 I have a status "unknown" on my server game server ID #20518 Quote Share this post Link to post Share on other sites More sharing options...
kennywalker10 0 Report post Posted July 7, 2016 Whats happening with our Ark server been down since 10pm last night and nothing. ID 19439 Ticket 602444 Annoying thing this is my day off and gaming time wasted not knowing whats happening. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 7, 2016 All set! Quote Share this post Link to post Share on other sites More sharing options...
Alastor 1 Report post Posted July 12, 2016 Pretty much the same issue as the restServer ID : #18946 Server Status: "Unknown"Thank you! Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 12, 2016 All back up now! Quote Share this post Link to post Share on other sites More sharing options...
Nelsongml 0 Report post Posted July 13, 2016 Game Server ID # 19170 Quote Share this post Link to post Share on other sites More sharing options...
eximius 1 Report post Posted July 13, 2016 Game Server ID #20726Ticket #978989 Status "Unknown" Quote Share this post Link to post Share on other sites More sharing options...
xioric919 0 Report post Posted July 13, 2016 Status Unknown, Game Server ID #19950 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 13, 2016 We're performing some emergency unannounced maintenance. Most servers will only be down for 30-45 minutes. The maintenance will be fully completed in 1-2 hours. Quote Share this post Link to post Share on other sites More sharing options...
LoreMer 0 Report post Posted July 13, 2016 GAME SERVER ID #19734 Status Unknown. Thank you! Quote Share this post Link to post Share on other sites More sharing options...
xioric919 0 Report post Posted July 14, 2016 Server status "Unknown"...for several hours, again. Game Server ID #19950 It is helpful, and, truthfully, expected for there to be informed messages why the servers go down like this. How can people have any sense of reliable game play when there isn't a reliable server? Quote Share this post Link to post Share on other sites More sharing options...
xioric919 0 Report post Posted July 14, 2016 I would appreciate an update concerning the reason(s) for my server being down. It has been nearly two more hours, and there still isn't any information. Game Server ID #19950 Quote Share this post Link to post Share on other sites More sharing options...
xioric919 0 Report post Posted July 14, 2016 Another two hours has past and still no updates. Please provide me with some sort of information. The server has been down for over 6 hours now without any semblance of support. Game Server ID #19950 Quote Share this post Link to post Share on other sites More sharing options...
LoreMer 0 Report post Posted July 14, 2016 Same here - server has been down for 5 hours now with "Unknown" status. Please provide us with some info. GAME SERVER ID #19734 I have tried submitting a ticket but I didn't log in on the ticket page (I figured it would be tied into the server API). I'm trying to log in with my forum account to create another ticket but it won't let me. Do I really have to make *another* account just to submit tickets or am I doing something wrong? Quote Share this post Link to post Share on other sites More sharing options...
GustavIV 0 Report post Posted July 15, 2016 The server is set back to "Unknown". This is the 2nd time it happened. Server ID: 72.46.130.170 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 16, 2016 All should be back. We were performing some emergency maintenance the last 2 days for some Arma 3 issues. Quote Share this post Link to post Share on other sites More sharing options...
AntonR 0 Report post Posted July 17, 2016 Ticket # 392640 GAME SERVER ID #21128 Just bought the other day. Quote Share this post Link to post Share on other sites More sharing options...
LFSARM 0 Report post Posted July 19, 2016 Wow.. my server is not even up, i have no option to... my account is [email protected], I have a ticket in #772025 for payment issue but i resolved that by paying my invoice with my card... but I have no server option no nothing.. PLEASE ASSIST ME, I want to get my server going because I have a community waiting for it, my first time buying from you guys and I don' t want it to suck because I was with another company and they were fantastic but you guys come highly reccomended... please dont fail me. Quote Share this post Link to post Share on other sites More sharing options...
Jndw 0 Report post Posted July 19, 2016 Server ID #20398 Has been Unknown for a while now. Ticket #421244 Quote Share this post Link to post Share on other sites More sharing options...
Jicast21 0 Report post Posted July 19, 2016 Server ID #21322 Server Unknown. Been like this for half a day. Was playing when the game crashed. Purchased last night would like to play Ark. Quote Share this post Link to post Share on other sites More sharing options...
Frodric 1 Report post Posted July 19, 2016 Hi Ryan. Server 16330 status unknown Support Ticket #209134 Quote Share this post Link to post Share on other sites More sharing options...
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