Post is a little old, but to all the new comers here is my take on Survival Servers, completely unbiased! Thats how I am
PRICE:First off, NO absolutely not! Survival Servers is actually "one" of the few out there, very few, who have the best prices for their services. Also, BLUEFANG charges $10 for better support lol. Their website is crap. When you add features it keeps doubling itself even when you decide to "uncheck" a feature before purchase. What a crummy comparison bro.
SETUP: Survival Servers has probably the BEST control panel, functionality and ease of use product I have ever seen.Their folder compilations for all their games are so easy to use and find things when you need it. Everything is compiled perfectly.
PREMIUM SERVERS:The servers have been upgraded since they started, i remember those horrible days years ago. They are TOP NOTCH NOW.
WHY BUY SS?: For the price and some really awesome respectful workers made me ditch Vilayer ($60/m) GTX($45/m) GamingDeluxe($35/m). GTX and Vilayer are great in taking your money, they have 24/7 support that really helps with nothing. I had them. each time i had issue they would point me to the forum. Unless it was something of the sort when server crashed or game stopped working.
Quality?Shop Local: I look at it this way. Survival Servers is a local bar or store., everyone knows your name, they help you out when they can get to you, but first they help those before you walked in, they are overworked and underappreciated, the money coming in is not the best, but they love their jobs and love helping people. GTX and all the others are like Walmart. They send you to crappy ideas and lines because they know they sold you a piece of crap you can't figure out how to fix or operate.
The response times are not the best, i agree, and this is a crucial part of any server management company. However, these forums are filled I mean FILLED! with REPEATING ISSUES people face, and get solved. Just a little bit of effort on your part and you can find everything you are looking for.
This does two things: It gives support time to get to everyone and it gives you a chance to build your knowledge base.
Personally, for the money, the respect and (pardon my language) crap they put up with (and mine in the past), I would choose Survival Servers every time.
I have a list below of Server Comparisons, some are older, but still valid. I will leave everyone coming here with this same question. Let me ask you
::When someone is working day and night to solve issues for the least amount of pay, and his/her only thing is to make sure you are saving money
and are satisfied with your choices....who could withstand such hell and keep going?::It takes discipline, time and overall integrity.
That's my take on it Survival Servers has been consistent with their prices and they are by far the best out there. I have given these guys crap in the past, lol, which i regret. They are definitely worth getting. Be Patient, not everyone has 100 people 24hrs attending to your every need and issue.
from my experience majority issues are at the users operation.