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Pre-order updating support thread


Ryan Pennington
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3 minutes ago, Ryan Pennington said:

We have an FTP guide here, works for all of our games:

 

Fantastic, will work on that now. Also need help on whitelisting myself to run the admin console. After that i should be set to take over the world. Thanks again

 

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GAME SERVER ID #113701

Had one of your employers lock our server to look around. He unlocked it but server still not working. Stuck at "Started / loading". We stopped it, updated it, and restarted but have the same issue 

 

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So I am in filezilla and have followed the guide to a T but am still getting the critical connection error saying i am not logged in on the second response.

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6 hours ago, ReaperN said:

How do you actually get access to the admin controls in game?

From my understanding there currently is no admin control during closed alpha.

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I am now having issues where I cant get my server up at all. No changes, but server will not get out of loading. Have validated/updated and all i know to do.

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