Thank you for the hard work your crew put in, but I will say thr lack of initial communication and/or information as to proper protocol to updating our servers was horrendous and ill fated from the start, I feel. It was nothing but pretty lumpy stuff and brain damage to have my server down overnight when all I literally did was use the functions present in the current control panel. You (as well as I) know this game is going to be constantly updated in this early closed alpha stage and it is imperative that your customers are provided with the proper information in advance on updating servers, etc. Thank you for your time.