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Server has Ping of 9999 in server list


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I keep getting a 9999 ping in the server list. Random stalls and disconnects in game. I stop and start the server, and most of the time it does not solve the problem. Has anyone else had a 9999 ping? I live 30 miles from the server farm BTW.

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While proximity can make a huge factor in determining latency and connection issues, this is not always the case.  What is the specific game server for your account, so that I can take a look into it and see what the problem may be?

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The server will show 9999 ping as a bug. I see that often as well and whenever I connect to the server the ping is much lower. Does the pause menu show that the ping is high when in game?

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  • 2 years later...

I keep getting a 9999 ping in the server list also and it Random stalls and disconnects in game. I stop and start the server, and most of the time it does not solve the problem. 

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  • 2 weeks later...
11 hours ago, PattyD said:

I'm also having the same issue can't connect to the server at all

Please submit a ticket and we can look into it. There was a recent update today so make sure to update your server to the latest build.

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Os servidores NA estão todos com o Ping 9999. Não consigo acessar nenhum, pois retorna com conexão expirada. 

Serves que acessei e estão ruins agora:

NA-PVE-PS4OFFICIAL-FJORDUR1797

NA-PVE-PS4OFFICIAL-FJORDUR1786

NA-PVE-PS4OFFICIAL-FJORDUR1812

 

Meu boneco ficou preso em um desses servidores e agora não consigo mais acessar. 

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DOZENS OF SERVERS ON ARK PS4 HAVE 9999 MS AND I CAN'T PLAY ANYMORE.  

My server is NA 1772 and I have been unable to play for 2 days (This morning around 9 to 10 am the server had a normal ping and I was able to enter but eventually the server had a timed connection and the server again had 9999 ms)

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  • 1 month later...

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