Strikes 4 Report post Posted February 6, 2017 Our server just ninja changed IP's - We've had no issues at all until now. We're in a completely different Datacenter I think.I connected to the FTP and there's only TWO folders: Steamapps and Steamcmd We have a massive following on our server and this is just not acceptable. Putting in a ticket after this post. GAME SERVER ID #32459 Quote Share this post Link to post Share on other sites More sharing options...
FlashDash 6 Report post Posted February 6, 2017 Same with my fucking server!!!!!!! Quote Share this post Link to post Share on other sites More sharing options...
FlashDash 6 Report post Posted February 6, 2017 Survival servers is selling our IPs.... MY FUCKING SERVER GOT CHANGED Strikes 1 Quote Share this post Link to post Share on other sites More sharing options...
FlashDash 6 Report post Posted February 6, 2017 Are you guys being freaking serious right now... I just lost a ton of people off my server that have been saving my old IP... This was my Old ip 216.244.86.130:39916My new ip is 216.244.87.251:37415 Quote Share this post Link to post Share on other sites More sharing options...
lol 1 Report post Posted February 6, 2017 Same, I'm hoping this just a temporary thing until they can move us back. According to their tweet, they were having hardware issues? https://twitter.com/SurvivalServers/status/828432021819060224 Quote Share this post Link to post Share on other sites More sharing options...
Strikes 4 Report post Posted February 6, 2017 "Hardware Issues" wouldn't move us to a completely different datacenter and wipe our servers. They'd just be offline/down. Quote Share this post Link to post Share on other sites More sharing options...
FlashDash 6 Report post Posted February 6, 2017 Everytime I restart my server changes IP's.... Quote Share this post Link to post Share on other sites More sharing options...
Strikes 4 Report post Posted February 6, 2017 I've put in for a full refund. Sorry Ryan, but this is just not acceptable as a client. I haven't heard anything at all from anyone at Survival Servers in regards to this issue and my ticket remains unanswered (as far as I'm aware as of this posting). I can't trust this to not happen again to my community and public players. lol, Inama and ixath 3 Quote Share this post Link to post Share on other sites More sharing options...
lol 1 Report post Posted February 6, 2017 Curious who you are going with? I'm looking at options. Inama 1 Quote Share this post Link to post Share on other sites More sharing options...
ball2hi 2 Report post Posted February 6, 2017 I am also thinking about requesting a refund due to the following reasons - Customer Support Too Slow - When some of your competitors have ~5min response times at almost every time of the day it becomes very frustrating when you rent from a company that takes up to 6 hours to respond. Separate Accounts For Everything - I have to have a separate account for customer support, control panel, and the forums. I have to do recaptchas and e-mail verification on all of them instead of it being one condensed account. Server Lag - Not sure if this is related to Conan Exiles or the server host, but I run into quite a bit of rubberbanding in-game. I would love to rent from NFOservers... but the smallest amount of slots they have is 24 and that's expensive... ixath 1 Quote Share this post Link to post Share on other sites More sharing options...
Inama 1 Report post Posted February 6, 2017 The silence from this company with the server issues today is almost deafening as it shows what little support they offer and I see what I get to look forward to in the future. Quote Share this post Link to post Share on other sites More sharing options...
BennyP 17 Report post Posted February 6, 2017 "Hardware Issues" wouldn't move us to a completely different datacenter and wipe our servers. They'd just be offline/down. Hardware issues doesnt just mean server hardware issues. It could be a router. Routers handle Public NAT IPs. Being your server IPs. If that device has hardware issues they are most likely moving your server instance to a different router. Switching IPs doesnt mean your in a different datacenter. The server wipes have occurred from corrupt database issues which is a designed by the Conan Exiles devs. Quote Share this post Link to post Share on other sites More sharing options...
BennyP 17 Report post Posted February 6, 2017 The silence from this company with the server issues today is almost deafening as it shows what little support they offer and I see what I get to look forward to in the future. https://twitter.com/SurvivalServers Quote Share this post Link to post Share on other sites More sharing options...
Veronica 1 Report post Posted February 6, 2017 Maybe the dude had a stroke? No idea why they aren't responding, I was referred here by friends I trust and when they heard of the issues I'm having, they all seem pretty surprised. I'm frustrated, sure. And I've already started service with another host due to the combination of both server issues AND a serious lack of communication. Not to say I'm completely done here but I can't sit around waiting any more. Would be nice to have a refund but at this point you'll probably need it more than me. (Yes, I see twitter has been posted the past few hours, I've been waiting since 9:12 PM last night and I am sorry but I don't count a tweet "support.") AfterShock911 1 Quote Share this post Link to post Share on other sites More sharing options...
FlashDash 6 Report post Posted February 6, 2017 I'm pretty sure they just left... However, I'd look into NFO servers. they us VSD you're going to spend more per slot, but wow! 1 min support times makes up for it! Strikes 1 Quote Share this post Link to post Share on other sites More sharing options...
mltdwn 12 Report post Posted February 6, 2017 I am having problems as well now starting. Been hung in 'starting' state for the past 45 minutes. Opened a ticket though. Quote Share this post Link to post Share on other sites More sharing options...
Strikes 4 Report post Posted February 7, 2017 I've moved to NFOServers.com -- I've used them in the past for Minecraft and Battlefield Servers; along with other servers. Top quality support response times and quality servers. They'll do you right. However, you'll be paying more for the service there.If you're looking for 5% I think you can use our Referral Codes: conanpve or conanpvp AfterShock911 1 Quote Share this post Link to post Share on other sites More sharing options...
AfterShock911 27 Report post Posted February 7, 2017 I've moved to NFOServers.com -- I've used them in the past for Minecraft and Battlefield Servers; along with other servers. Top quality support response times and quality servers. They'll do you right. However, you'll be paying more for the service there. If you're looking for 5% I think you can use our Referral Codes: conanpve or conanpvp How are the ping times to Houston? In Conroe Myself. I am currently on GameServers as well as here. They have a 5day 100% refund if i want to move. Quote Share this post Link to post Share on other sites More sharing options...
Strikes 4 Report post Posted February 7, 2017 How are the ping times to Houston? In Conroe Myself. I am currently on GameServers as well as here. They have a 5day 100% refund if i want to move. I get anywhere from 15-30 ping to their Dallas Locations. Our players are extremely happy with the server host change to NFOServers. Server instantly restarts and updates when there's a new version ( we don't have to sit it ). The server boot/load time is literally just a few seconds... somehow. I drive past Conroe from time to time... slowly. Those speed traps on the highway past there... yikes, heh. Quote Share this post Link to post Share on other sites More sharing options...
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