I'll probably be banned from here but what the hell -
https://www.reddit.com/r/ConanExiles/comments/5smxkm/psa_survivalserverscom_is_closing_support_tickets/
I posted on reddit an image using Discord about how my support ticket was closed without any response when I requested a refund on 02/05/2017.
I am also thinking about requesting a refund due to the following reasons -
Customer Support Too Slow - When some of your competitors have ~5min response times at almost every time of the day it becomes very frustrating when you rent from a company that takes up to 6 hours to respond.
Separate Accounts For Everything - I have to have a separate account for customer support, control panel, and the forums. I have to do recaptchas and e-mail verification on all of them instead of it being one condensed account.
Server Lag - Not sure if this is related to Conan Exiles or the server host, but I run into quite a bit of rubberbanding in-game.
I would love to rent from NFOservers... but the smallest amount of slots they have is 24 and that's expensive...
+1 to this.
No password is set but requests password. Typing nothing, or typing in something doesn't work. I then manually set a password and it still states password does not work.
EDIT: Also, why do I have to go through all these captchas and multiple account registrations for this host? I have to do captchas for support, make an extra account for support, captchas for this forum, make a separate account for this forum. I'm paying $$/month, isn't that enough?