Jidyfly 0 Report post Posted July 13, 2016 Is there any ETA on fixing the APEX bug for the servers? Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 13, 2016 We've discovered the bug was related to a redistributable that wasn't fully installed and we are fixing all of our machines that have A3 servers on them right now. Should be fully fixed in 1-2 hours. Quote Share this post Link to post Share on other sites More sharing options...
Jidyfly 0 Report post Posted July 13, 2016 Awesome, Thanks Quote Share this post Link to post Share on other sites More sharing options...
tbsthug 1 Report post Posted July 14, 2016 Is this the one where it tells you you have to purchase and then does not tell you what?https://dl.dropboxusercontent.com/u/487376647/purchase%20problem.jpg Quote Share this post Link to post Share on other sites More sharing options...
Flash92 0 Report post Posted July 14, 2016 exactly. same issue. Quote Share this post Link to post Share on other sites More sharing options...
tbsthug 1 Report post Posted July 14, 2016 exactly. same issue. Thank you Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 14, 2016 The issue still isn't fixed. On some of the servers we were able to fix it but on some still having issues. For now we are transferring customers to our working locations/machines until this is figured out. Quote Share this post Link to post Share on other sites More sharing options...
Flash92 0 Report post Posted July 15, 2016 3rd Day i'm unable to use the Server... so it seems, since this is not one of your ARK servers it has lower priority and has to wait. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 15, 2016 That's absolutely not the case, I've been working on this issue for the last 3 days almost exclusively. Quote Share this post Link to post Share on other sites More sharing options...
tbsthug 1 Report post Posted July 15, 2016 Flash92 I am waiting just like you, but I have these chill pills. If you would like to have one, I will be more then glad to share. Flash92 1 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted July 16, 2016 Figured it out. The Steam cache needed to be wiped and then re-logged in (as online then offline) for every server with the DLC. Unfortunately, there were no guides on how to get this done so I basically had to grind all of the 1000 possibilities until I figured this out. Going to give everyone a free week for the issues later this evening. Sorry guys, I know it's been frustrating. New map hype and all. Flash92 1 Quote Share this post Link to post Share on other sites More sharing options...
tbsthug 1 Report post Posted July 16, 2016 Figured it out. The Steam cache needed to be wiped and then re-logged in (as online then offline) for every server with the DLC. Unfortunately, there were no guides on how to get this done so I basically had to grind all of the 1000 possibilities until I figured this out. Going to give everyone a free week for the issues later this evening. Sorry guys, I know it's been frustrating. New map hype and all. Thank you very much for your work Quote Share this post Link to post Share on other sites More sharing options...
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