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Have a server status "Unknown?"


Ryan Pennington
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Game server 139719 in unknown status. This is third time within a couple of days. Have to open ticket every time to fix. Is there any reason this continues to occur? 

 

Ticket 551331

 

EDIT: Ticket can be closed, server eventually simply returned to "Stopped" status at which time I was able to restart server. Still am concerned regarding this repetitive issue.

Edited by Rob Crandall

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17 hours ago, Rob Crandall said:

Game server 139719 in unknown status. This is third time within a couple of days. Have to open ticket every time to fix. Is there any reason this continues to occur? 

 

Ticket 551331

 

EDIT: Ticket can be closed, server eventually simply returned to "Stopped" status at which time I was able to restart server. Still am concerned regarding this repetitive issue.

Replied back in that ticket with a possible solution for you, let me know once you see it and we can hopefully get the issue resolved for you!

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My Ark server is stuck on 'Unknown' status, Game Server ID #144937

(Twice I have tried to open tickets, but I do not receive a conformation or ticket number, so I have no way to check on status, or even know if my ticket/s went through...)

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  • 4 weeks later...
3 hours ago, GrosBill said:

Hey,

My server is unknown

GAME SERVER ID #149701

Looks to be back online now! Apologies for the downtime.

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Only recently joined survivalservers community and we now have an "unknown" server since yesterday.

GAME SERVER ID #149859

Support Ticket 721962

Tnx for any help

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GAME SERVER ID #150137 unknown.   

support ticket raised.  Unable to stop,start or restart using control panel, why?

 

Would appreciate a fix soon.  Thanks

Took 7 hours but finally fixed.  Shame it was a weekend!

Edited by Druid
fixed

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  • 4 weeks later...

Hello,

Server with status unknown for several hours. I opened a ticket at 8.00am CEST and still it is not fixed. Yesterday we had the same issue. Now that we have time to play together, the server is more time down that working.

GAME SERVER ID #150426

Support Ticket Opened [#136323]

Thank you for your support.

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  • 1 month later...

Hello, server status "unknown". There is a Staff Intervention banner, I don't know if that means that this is some sort of planned or unplanned maintenance or ... ?

support ticket: 437132
game server id: 154037

Thanks

-----

edit: it's back. was only two-ish hours that I know of, not bad at all.

thanks

Edited by pepekraft
server is available

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GAME SERVER ID #151588

Ticket: 976494

Conan server shows Status Unknown with a pink banner saying: "Active task is running Your game server is currently working on task "start" which started 10/09/2021 13:57:27 PST. Control panel functionality will be limited until this task is completed."

It's been about 45 minutes (currently 14:42). Help would be appreciated. :)

(You should make some kind of "restart the server" button available on the server page, even if it's locked up... at least we could do a hard reset).

 

 

 

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