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Server Status "Unknown?"


Ryan Pennington

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On 6/20/2016 at 2:37 PM, Ryan Pennington said:

"Unknown" Causes:

  • Unexpected or unannounced maintenance (emergency or critical work)
  • Networking issue with upstream provider
  • DDoS attack (even in the protected locations, there is a limit to which a DDoS can be protected)
  • Other causes, please inquire within

 

Feel free to submit a ticket so we can help you and provide you with additional information.

https://survivalservers.com/support/

 

Otherwise, this is the thread you can post in and we'll check on that issue. It is one of our exceptions to our forum rules.

  1. Ticket # (if applicable)
  2. Game Server ID

We'll check on it routinely throughout the day. Thank you and apologies for any inconvenience :)

i cant log onto my account to be able to do anything currentlyand my server isnt showing up 

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