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Have a server status "Unknown?"


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Yep.  I've withheld my rants a few times.  I'm in IT datacenter management and this lack of communication is really bad.  The system failures suggest poor planning and design. The lack of meaningful c

This is the thread you can post in and we'll check on that issue. Causes: Unexpected or unannounced maintenance (emergency or critical work) Networking issue with upstream provider DDoS attack (ev

Game Server ID #: 34835   My server shows 'Unknown' under 'server details'. I have restarted this machine so many times. After what seems like ages, the machine comes back up. When I go to look for

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Server status is unknown for me, has been down for almost an hour now (that I know of, might've been longer)
(Edited to add: this is a Conan Exiles server)


Game Server ID: #113822
Ticket: 487978

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Most unknown statues should now be resolved, we are waiting on one machine. If your server is showing as unknown and its IP is NOT 216.244.86.82 please let us know.

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Just now, hoot33 said:

I'm showing Started 0/10 Loading.

Still not showing up in any server lists at all.

Anything I should do?

#113298

Nvm, it's showing stopped now.

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39 minutes ago, Ryan Pennington said:

All are fixed. There was an issue with the recent Dead Matter update that caused .exe to spin up and crashed a few servers.

My server is not “fixed”.

 

the “unknown” status has now been fixed to started but, my server is now either stuck in loading indefinitely or stops itself and does not restart.

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Just now, jmun31889 said:

Yeah, mine just won't start. ticket submitted, not sure whats going on here, but as someone who just signed up for this service, so far im not really impressed. 

Yeah I’ve had it for a week or two. Not thrilled either.

 

appreciate the support in the forums but this much downtime sucks. Especially on a Saturday when the wife is gone 😕

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We do apologize for the delays, we are pretty swamped so far today. Being we have resolved the outage issues we had earlier this morning we are working through tickets as fast as we can!

 

We do appreciate your patience! 

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Just now, Capps said:

We do apologize for the delays, we are pretty swamped so far today. Being we have resolved the outage issues we had earlier this morning we are working through tickets as fast as we can!

 

We do appreciate your patience! 

Appreciate the update.

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