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Ryan Pennington

Have a server status "Unknown?"

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Same issue again. It is saying server unknown for the second time in 2 days.  
 

server Id: 99629

i didn’t make a new ticket but I responded to the previous ticket because this is a continuing issue. 
 

what is causing this all I got last time was issue resolved?

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Server 97968

Heavy stuttering (about about 75% packet loss) started at 2100 tonight.  Server in "Unknown"  status.

This also occurred around midnight last night.

 

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Game Server ID #90811
 

Server is back up a running for now, but I've had the same issues as Garrov above. Server showed a status of "Unknown" around 9PM EST today and earlier this morning around 12AM. Leading up to these events, my server also experiences heavy stuttering. I'll be leaving the server running but cannot play on it with it inconsistently stopping/restarting.

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2-6-2020 @ 2040

Server 97968 is stuttering and hitching again.

Ping again shows 75% packet loss.


Restarting, forcing an update and verification brought the server up in a "Ready" state.  Somewhat troubling, as it gets rebooted daily.

Edited by Garrov
Update

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Server 97968 was in "Unknown" status again.  Player informed me that it started around 1700 EST.  Server was already rebooted this afternoon, around 1400 EST.

At 2100 EST, I was getting 100% packet loss on a ping.  I rebooted the server again at 2110 EST, but it is still sitting in an "Unknown" status.

Any idea what might be behind this?  Makes no sense to me that an application crash (if this is what is going on) would shut down a virtual NIC, and make the OS unreachable.

 

Edit: I was making an assumption about it being application-related, as sometimes rebooting the server resolves the issue.  It does not appear to be the case, this time.

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GAME SERVER ID #99719

 

Server has been crashing daily, often not able to restart without manual intervention before today crashing to an 'Unknown' state for several hours and any attempt to restart/reconfigure, update/validate or revert to a backup results in the server remaining in an 'Unknown' state. There are no mods, a low server population and relatively low multipliers for settings. I do not believe that under these circumstances the game is so unstable as to warrant this level of downtime so I can only assume a hardware issue.

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Server 99629 is down again for the 3 time in 2 weeks.  It is saying that it has an unknown status again and is not allowing a start or stop or a restart of the server. 

Ticket # 460326 hope this can be resolved quickly with some answers as to why it's happening. 

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