keith8332 4 Report post Posted May 5, 2016 Since the latest update i woke up to the server in a "stopped" status and even though i restarted it it keeps crashing. Before you say anything NO its not the mods as i run another server hosted by gameservers.com which is a clone of this one but 60 player and that never crashes and has 40+ players on. Ticket #648712 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted May 5, 2016 As there is a new patch (v240 which was shortly hotfixed to v240.1) which involves new content (dinos) issues are expected. This is pretty common with branch updates. Nearly every major update since ARK came out has had issues. It's an early access game, and as such, issues with server stability do occur. We've had a couple other reports of random crashing which only started happening around the v240 update. We're not sure what is causing this but actively looking into it. Quote Share this post Link to post Share on other sites More sharing options...
keith8332 4 Report post Posted May 6, 2016 now cant even start / stop / restart or even see the server Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted May 6, 2016 We're investigating the issue. 24 hr restarts have been disabled. I think this + the v240 update just were a bit too much together. Still going through the support tickets for crashing related issues, hang in there guys. keith8332 1 Quote Share this post Link to post Share on other sites More sharing options...
Rhavok 0 Report post Posted May 7, 2016 Server is stuck on loading (GAME SERVER ID #11769). Copied everything to a test box, win2008 server I have at home, and was getting crash logs to populate. Getting a constant crash everytime, identical settings, mods, files. Only happened today when I updated to the latest patch. Fatal error! VERSION: 240.4 ShooterGameServer.exe!UPrimalItem::CalcRecipeStats() (0x000000013fb0ebd7) + 46 bytes [c:\svn_ark\projects\shootergame\source\shootergame\private\primalitem.cpp:4050] ShooterGameServer.exe!UPrimalItem::InitializeItem() (0x000000013faff8d5) + 0 bytes [c:\svn_ark\projects\shootergame\source\shootergame\private\primalitem.cpp:2409] ShooterGameServer.exe!UPrimalItem::Serialize() (0x000000013fb0e13d) + 0 bytes [c:\svn_ark\projects\shootergame\source\shootergame\private\primalitem.cpp:3917] ShooterGameServer.exe!UWorld::LoadFromFile() (0x0000000140883bc3) + 186 bytes [c:\svn_ark\engine\source\runtime\engine\private\world.cpp:5968] ShooterGameServer.exe!AShooterGameMode::LoadWorld() (0x000000013fc0473e) + 688 bytes [c:\svn_ark\projects\shootergame\source\shootergame\private\shootergamemode.cpp:826] ShooterGameServer.exe!AShooterGameMode::InitGame() (0x000000013fbfdc0d) + 0 bytes [c:\svn_ark\projects\shootergame\source\shootergame\private\shootergamemode.cpp:451] ShooterGameServer.exe!UWorld::InitializeActorsForPlay() (0x000000014087b6ef) + 42 bytes [c:\svn_ark\engine\source\runtime\engine\private\world.cpp:3044] ShooterGameServer.exe!UEngine::LoadMap() (0x0000000140857a21) + 0 bytes [c:\svn_ark\engine\source\runtime\engine\private\unrealengine.cpp:9455] ShooterGameServer.exe!UEngine::Browse() (0x000000014085373d) + 41 bytes [c:\svn_ark\engine\source\runtime\engine\private\unrealengine.cpp:8262] ShooterGameServer.exe!UShooterGameInstance::StartGameInstance() (0x000000013fbf22da) + 0 bytes [c:\svn_ark\projects\shootergame\source\shootergame\private\shootergameinstance.cpp:251] ShooterGameServer.exe!UGameEngine::Init() (0x0000000140670058) + 0 bytes [c:\svn_ark\engine\source\runtime\engine\private\gameengine.cpp:531] ShooterGameServer.exe!UShooterEngine::Init() (0x000000013fbe8409) + 0 bytes [c:\svn_ark\projects\shootergame\source\shootergame\private\shooterengine.cpp:272] ShooterGameServer.exe!FEngineLoop::Init() (0x000000013f9df979) + 0 bytes [c:\svn_ark\engine\source\runtime\launch\private\launchengineloop.cpp:2060] ShooterGameServer.exe!GuardedMain() (0x000000013f9dbfe3) + 20 bytes [c:\svn_ark\engine\source\runtime\launch\private\launch.cpp:128] ShooterGameServer.exe!GuardedMainWrapper() (0x000000013f9e15fa) + 5 bytes [c:\svn_ark\engine\source\runtime\launch\private\windows\launchwindows.cpp:125] ShooterGameServer.exe!WinMain() (0x000000013f9e1728) + 8 bytes [c:\svn_ark\engine\source\runtime\launch\private\windows\launchwindows.cpp:209] ShooterGameServer.exe!__tmainCRTStartup() (0x000000014152c151) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618] kernel32.dll!UnknownFunction (0x0000000076f6f34d) + 0 bytes [unknownFile:0] ntdll.dll!UnknownFunction (0x0000000077302ca1) + 0 bytes [unknownFile:0] ntdll.dll!UnknownFunction (0x0000000077302ca1) + 0 bytes [unknownFile:0] Quote Share this post Link to post Share on other sites More sharing options...
Urazz 0 Report post Posted May 7, 2016 Yeah, my server is suffering from the same thing as well where it constantly shuts down. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted May 8, 2016 You might need to roll back. Quote Share this post Link to post Share on other sites More sharing options...
Steven1984 0 Report post Posted May 15, 2016 Why is this happening ? Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted May 15, 2016 Please create a support ticket for any crashing issues related to one of our servers. Quote Share this post Link to post Share on other sites More sharing options...
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