Launch day updates, what we are aware of and working on

[Ryan Pennington 359]

Please do not create threads asking when the server files will be ready and please also do not create a support ticket.

We are aware, you will get the latest updates here and here only. Everything will be 100% self managed so you will not need to create a ticket.

UPDATE 12:38 AM PST: Working on getting SteamCMD and a basic config live so you can update your servers

To be clear nothing will work until this step is completed. Next we will roll out our Modify Server Config tool with some of the difficult settings. Today will be a very basic iteration of everything.

Our current issue is SteamCMD not allowing anonymous, typically game devs will open this up at launch (even Palworld devs said, so it must just be a bug) - this may throttle our ability to pull dedicated server files needed. Will keep the updates coming as we have them.

For now hang tight, or try out single player in the mean time. All hosts will have this same issue. Thank you for your patience.

 

SCROLL DOWN TO THE BOTTOM FOR THE LATEST UPDATES

[Ryan Pennington 359]

Please do not create threads asking when the server files will be ready and please also do not create a support ticket.

We are aware, you will get the latest updates here and here only.

[Ryan Pennington 359]

UPDATE: We have pushed out the update which should fetch files and launch your server normally now. You will need to join using the direct connect method here:

https://www.survivalservers.com/wiki/index.php?title=How_to_Join_Palworld_Server

We may go out of stock for a bit, we are getting absolutely slammed by orders.

[Ryan Pennington 359]

UPDATE: They opened up anonymous access for pulling files! Woohoo! This should clear up our throttle. All green lights for updating servers and joining!

UPDATE: We received some orders from folks who forgot to click "Proceed to Merchant" on their receipt page on PayPal and their game server didn't create. It will take us a few hours to go through this backlog while we catch up. Thank you for your patience!

UPDATE: Our backup & restore feature is functional and should be working.

UPDATE: We will be out of stock in France, Germany, and Singapore until TBD while we prioritize US stock.

[Ryan Pennington 359]

UPDATE: Fixed issue where Start/Stop/Restart buttons were greyed out. They should be functioning normally now.

[Ryan Pennington 359]

Password locking is not working correctly when direct connecting to a Palworld server. This is an issue with the game and will be fixed by the devs soon hopefully!

[Ryan Pennington 359]

My server won't start! It's likely becuase your server does not have the files. To pull files:

1/ Select "Yes, run update/validate"

2/ Click the Update and Restart green button at the bottom

3/ Please be patient if this doesn't work and try again after an hour or two. We might just be really busy or something else is awry 

[Ryan Pennington 359]

UPDATE: Working on some kinks with our backup/restore system to get that online

UPDATE 2: We are still going through a fairly decent queue of orders that did not get setup in our system yet.

[Ryan Pennington 359]

We are extremely busy right now and there will be delays with support ticket replies as well.

[Ryan Pennington 359]

We are processing our backlog of 150~ orders that didn't get instantly setup and those will be done soon.

We also have an automated system put in place for future orders so that shouldn't be an issue again.

For US locations we will have stock sporadically available today, please keep checking back.

[Ryan Pennington 359]

KNOWN ISSUE LIST:

Server not showing up in list >> TEMP FIX: use direct connect until developers fix

Changing some settings from Modify Server Config tool not applying >> TEMP FIX: Use FTP and edit the .ini file

Shows 0 players online from the panel >> Devs are aware and hopefully adding Steam Query to fix this

[Ryan Pennington 359]

UPDATE: We are aware of the Modify Server Config tool not working correctly and are working to fix the tool.

For now you can modify the \Pal\Saved\Config\WindowsServer\PalWorldSettings.ini file directly from FTP with the exact format here:

; This configuration file is a sample of the default server settings.
; Changes to this file will NOT be reflected on the server.
; To change the server settings, modify Pal/Saved/Config/WindowsServer/PalWorldSettings.ini.
[/Script/Pal.PalGameWorldSettings]
OptionSettings=(Difficulty=None,DayTimeSpeedRate=1.000000,NightTimeSpeedRate=1.000000,ExpRate=1.000000,PalCaptureRate=1.000000,PalSpawnNumRate=1.000000,PalDamageRateAttack=1.000000,PalDamageRateDefense=1.000000,PlayerDamageRateAttack=1.000000,PlayerDamageRateDefense=1.000000,PlayerStomachDecreaceRate=1.000000,PlayerStaminaDecreaceRate=1.000000,PlayerAutoHPRegeneRate=1.000000,PlayerAutoHpRegeneRateInSleep=1.000000,PalStomachDecreaceRate=1.000000,PalStaminaDecreaceRate=1.000000,PalAutoHPRegeneRate=1.000000,PalAutoHpRegeneRateInSleep=1.000000,BuildObjectDamageRate=1.000000,BuildObjectDeteriorationDamageRate=1.000000,CollectionDropRate=1.000000,CollectionObjectHpRate=1.000000,CollectionObjectRespawnSpeedRate=1.000000,EnemyDropItemRate=1.000000,DeathPenalty=All,bEnablePlayerToPlayerDamage=False,bEnableFriendlyFire=False,bEnableInvaderEnemy=True,bActiveUNKO=False,bEnableAimAssistPad=True,bEnableAimAssistKeyboard=False,DropItemMaxNum=3000,DropItemMaxNum_UNKO=100,BaseCampMaxNum=128,BaseCampWorkerMaxNum=15,DropItemAliveMaxHours=1.000000,bAutoResetGuildNoOnlinePlayers=False,AutoResetGuildTimeNoOnlinePlayers=72.000000,GuildPlayerMaxNum=20,PalEggDefaultHatchingTime=72.000000,WorkSpeedRate=1.000000,bIsMultiplay=False,bIsPvP=False,bCanPickupOtherGuildDeathPenaltyDrop=False,bEnableNonLoginPenalty=True,bEnableFastTravel=True,bIsStartLocationSelectByMap=True,bExistPlayerAfterLogout=False,bEnableDefenseOtherGuildPlayer=False,CoopPlayerMaxNum=4,ServerPlayerMaxNum=32,ServerName="Default Palworld Server",ServerDescription="",AdminPassword="",ServerPassword="",PublicPort=8211,PublicIP="",RCONEnabled=False,RCONPort=25575,Region="",bUseAuth=True,BanListURL="https://api.palworldgame.com/api/banlist.txt")

 

[Ryan Pennington 359]

FINDING SERVER IN SERVER LIST: Finding a server using the search in the Multiplayer Server List is a known issue according to the devs of Palworld:

You don't need to do this however, you can continue to use Direct Connect outlined in my post above until they fix it!

[Ryan Pennington 359]

UPDATE: Our modify server config tool has been fixed - you don't need to use FTP anymore.

[Ryan Pennington 359]

UPDATE ON TICKET RESPONSE TIMES: We still strive to have quick response times but it's been a bit difficult the last few days, that will get substantially better this week. Hang in there folks, we are doing our best!