Fluqsi 0 Report post Posted June 11, 2015 Hello, so I bought a server yesterday and I got the email about it and everything, however I went to the controle panel and tried to update my server and restart it, the update was running for about 10 seconds then closing down and the server still had the sign "stopped", so after 30 mins of waiting (Cause I know ark servers load slowly) I tried pressing start and nothing happend except the website refreshed, I did this for 4 hours before I gave up and went to bed. Once I got on this morning it was still stuck at stopped and I couldn't start it so I tried to move it to germany from france. However now the server says it's started but it's stuck at loading and it shows the ark version is "???" and I've tried forcing an update with waiting for 20 mins after nothing happend, I tried to stop it and start it and wait still nothing so it's kinda just stuck at loading, does anyone know what I can do about this? Share this post Link to post Share on other sites More sharing options...
PR3SIDENT 16 Report post Posted June 11, 2015 Hey man! Sorry for your troubles on this, do you have a support ticket already created? If so can you share that with me? If not, go ahead and do so here: https://survivalservers.com/support/ Share this post Link to post Share on other sites More sharing options...
Fluqsi 0 Report post Posted June 11, 2015 Ticket number #960345 Share this post Link to post Share on other sites More sharing options...
Fluqsi 0 Report post Posted June 11, 2015 Mine hasn't been working for around 20 hours, so yeah it haven't worked since I bought it. Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted June 11, 2015 Your launch parameters were incorrect, I have fixed this. Share this post Link to post Share on other sites More sharing options...
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