Christian Thomsen 1 Report post Posted February 4, 2021 Hey everyone, I was wondering if theres a way to change the autosave timer and if anyone has experienced this when playing on their server SpartaChrisTV 1 Quote Share this post Link to post Share on other sites More sharing options...
Coprulus Holo 0 Report post Posted February 4, 2021 Same thing! Quote Share this post Link to post Share on other sites More sharing options...
Alice Brown 1 Report post Posted February 4, 2021 Yeah, also got this. Server has randomly crashed twice today and cost a painful amount of progress. Prawnapple 1 Quote Share this post Link to post Share on other sites More sharing options...
SpartaChrisTV 2 Report post Posted February 5, 2021 Id love to see this answered. Or a way to manually force a world save file to a specific folder just for local backup? Its kind of pointless to rent a server and put time into it if your anxious the whole time about losing it.... Quote Share this post Link to post Share on other sites More sharing options...
Myrakkel76 4 Report post Posted February 5, 2021 Anyone else have issues with their server just stopping itself, all the time? Does it time out if there is no activity? My Valheim server seems to have to be restarted constantly. Phiona McRee, amuqqq, Craig N and 1 other 4 Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted February 5, 2021 Please submit a support ticket so we can check the machine your game server is located on. Prawnapple 1 Quote Share this post Link to post Share on other sites More sharing options...
Christian Thomsen 1 Report post Posted February 7, 2021 Location is Seattle Quote Share this post Link to post Share on other sites More sharing options...
ImBeingMe 0 Report post Posted February 7, 2021 Same thing, Seattle. My server is down now and I cant even restart it this time. Quote Share this post Link to post Share on other sites More sharing options...
d1tak13 0 Report post Posted February 7, 2021 47 minutes ago, ImBeingMe said: Same thing, Seattle. My server is down now and I cant even restart it this time. YEE YYEEEE same thing with my server!!! IT's in SEAATTTLE!!! Quote Share this post Link to post Share on other sites More sharing options...
mcfaen 0 Report post Posted February 7, 2021 On 2/5/2021 at 2:56 AM, Myrakkel76 said: Anyone else have issues with their server just stopping itself, all the time? Does it time out if there is no activity? My Valheim server seems to have to be restarted constantly. Happens at least once a day Quote Share this post Link to post Share on other sites More sharing options...
Capps 43 Report post Posted February 7, 2021 If the server status is displaying as Unknown please submit a support ticket, I did resolve an unknown status issue on one of our Seattle machines today! As for crashing once again, again please submit a support ticket so we can take a look! Quote Share this post Link to post Share on other sites More sharing options...
Marcus 0 Report post Posted February 8, 2021 (edited) Our server (Seattle) has stopped while not playing, last night and now today. It's annoying because I can't try to restart it as the server admin is on a trip. Hoping for a restart and a look into what might be causing the shutdown/crashes. Edited February 8, 2021 by Marcus Opened ticket for game server id: 125402 Quote Share this post Link to post Share on other sites More sharing options...
j0hnnyllama 0 Report post Posted February 9, 2021 Why can't I restart it? I'm the admin, I've restarted 1/2 a dozen times over 5 hours with no success. My other post here was deleted. This is really lame. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted February 9, 2021 12 hours ago, j0hnnyllama said: Why can't I restart it? I'm the admin, I've restarted 1/2 a dozen times over 5 hours with no success. My other post here was deleted. This is really lame. This is super account specific and needs to be handled via support ticket. Please understand this is a community forum - not a support center. Quote Share this post Link to post Share on other sites More sharing options...
David2021 0 Report post Posted February 12, 2021 Mine is in Los Angeles and stops once or twice a day outside my scheduled restart Quote Share this post Link to post Share on other sites More sharing options...
TJ Wukitsch 0 Report post Posted February 13, 2021 France here, same thing. 2x a day crashing. I cant tell if this is machine-related or just early access related. The instability has also cause some progress loss for my group. I am wondering if it may be like minecraft, where, the more entities there are cluttering up the world, the more strain it puts on the server, but the cpu usage and memory usage do not appear to support that hypothesis. UPDATE: However, some users have noted (See this thread: ) that the instability only became a real problem after the 10/2/2021 update. But the dates of these posts suggest otherwise. Quote Share this post Link to post Share on other sites More sharing options...
c0nan666 3 Report post Posted February 13, 2021 it is not crashing i can play for 8 hours and not crash but as soon as we all log off the server stops. pretty sure it has to do with inactivity set to a ridiculously low threshold. Quote Share this post Link to post Share on other sites More sharing options...
Sythalin 2 Report post Posted February 14, 2021 21 hours ago, c0nan666 said: it is not crashing i can play for 8 hours and not crash but as soon as we all log off the server stops. pretty sure it has to do with inactivity set to a ridiculously low threshold. Which defeats the purpose on why our group got a server in the first place. Since I'm not always home, I don't want to leave my computer on every day, 24/7 so that everyone can play at whatever random times they play when I don't/can't. I got tired of 2-3 DMs a day asking me to start the game for them so they could continue our world, so I decided to just rent a server which was met with much gratitude. However, now instead of DMs 2-3 times a day to start my computer, I get DMs 2-3 times a day asking "Is the server down? When can you get it up again?" Quote Share this post Link to post Share on other sites More sharing options...
Jay Pedro 2 Report post Posted February 14, 2021 1 hour ago, Sythalin said: Which defeats the purpose on why our group got a server in the first place. Since I'm not always home, I don't want to leave my computer on every day, 24/7 so that everyone can play at whatever random times they play when I don't/can't. I got tired of 2-3 DMs a day asking me to start the game for them so they could continue our world, so I decided to just rent a server which was met with much gratitude. However, now instead of DMs 2-3 times a day to start my computer, I get DMs 2-3 times a day asking "Is the server down? When can you get it up again?" Exactly the same here. Its fine as long as someone is on the server but as soon as everyone logs off it goes down. Not sure why. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted February 14, 2021 Please submit a ticket so we can see what's going on. It's an isolated issue to machines under overly heavy load (auto) or crashing due to the game. Either way, a support ticket will likely solve the issue (this thread is just to keep posts organized) Quote Share this post Link to post Share on other sites More sharing options...
Tim Brutton 5 Report post Posted February 15, 2021 I've opened a support ticket for my immediate issue - the server crashing, going to status "unknown" and not being restartable. We've also had problems with the server crashing once or twice per day, and it had shut down overnight while no-one was on. Should I raise a separate ticket for those issues? Quote Share this post Link to post Share on other sites More sharing options...
Meuldijk 0 Report post Posted February 15, 2021 Hey, I'm getting the same thing, got the server yesterday, tried to upload my map, server bricked into Unknown status. Waiting for the support team to resolve it Haven't been able to play for a single minute unfortunately. Lets hope this will be fixed soon. Does anyone know if SurvivalServers offers 24/7 service, as I'm in Europe and they seem to be based in the US? Quote Share this post Link to post Share on other sites More sharing options...
Tim Brutton 5 Report post Posted February 15, 2021 They've just fixed mine and it was only down for an hour, I'm in the UK (and my server is hosted in France.) Quote Share this post Link to post Share on other sites More sharing options...
Meuldijk 0 Report post Posted February 15, 2021 They just fixed mine as well. Might have been an overall issue? Version number is now also showing correctly, which before it didn't. This is actually my first time buying space from a host, usually I just host myself. Let's see how it goes from now on. Quote Share this post Link to post Share on other sites More sharing options...
Sythalin 2 Report post Posted February 15, 2021 Out of curiosity, anyone having the stopping issue "while idle" change your restart to "Never/Custom Restarts"? I made a custom restart at 4:00 PST, wondering if that has anything to do with it. I've temporarily set it to "2 hours" to see if that may be our potential issue. I'll post back in a couple hours when it hits that restart point to report if it comes back up on it's own. Quote Share this post Link to post Share on other sites More sharing options...
Meuldijk 0 Report post Posted February 15, 2021 1 hour ago, Meuldijk said: They just fixed mine as well. Might have been an overall issue? Version number is now also showing correctly, which before it didn't. This is actually my first time buying space from a host, usually I just host myself. Let's see how it goes from now on. Aaaaaand its broken again. Were playing with 2 people and it just suddenly crashed. I did set a custom restart timer. And also just removed it to see if it solves anything. Quote Share this post Link to post Share on other sites More sharing options...
GIANTMIRO 0 Report post Posted February 15, 2021 Same thing here. Bought the server today and first I couldn't even start the server due to this issue, then it worked for a while and now the same thing all over again. Quote Share this post Link to post Share on other sites More sharing options...
Meuldijk 0 Report post Posted February 15, 2021 Lets wait till they get it fixed, believe the other hosting providers for Valheim are also having similar issues. Quote Share this post Link to post Share on other sites More sharing options...
GIANTMIRO 0 Report post Posted February 15, 2021 Yeah, really disappointing experience. Idk if this is due to the high amount of new players all of a sudden or if this is a regular thing. Quote Share this post Link to post Share on other sites More sharing options...
Meuldijk 0 Report post Posted February 15, 2021 Got a response from the Customer Service team and they have fixed it 3 times. But it's still going down after about 30 mins every time. Quote Share this post Link to post Share on other sites More sharing options...
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