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abledpig reacted to serialkiller520 in Ticket times
Hi
Due to unusual amount of ticket support pinned a thread about it.
You can see it here: https://www.survivalservers.com/forum/index.php?/topic/1325-support-ticket-response-times-please-read/
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abledpig reacted to Ryan Pennington in Support ticket response times, please read!
Please bare with us during this time, we are going through support tickets as fast as we can working 20 hour days just to get your servers online.
Support tickets might be delayed as we go through a large amount of tickets.
I ask for your patience as we will respond and we will help you. Until things cool down a bit, we'll continue going 20 hours a day helping as many people as possible.
We really appreciate everyone who is helping out around these community forums.
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abledpig reacted to Ryan Pennington in Server Launch commands
It's because of our character limit which was 255, I've updated it to 512 to support the longer launch parameter lines.
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abledpig got a reaction from Jimbobob in Thanks
I just wanted to take a second, while I update my server again, to say thanks to you guys. I know things have been rocky on my end, but understand and see you guys working hard to help out. I'm sure it's a headache with a game that is constantly updating itself, but feel, from my experiences so far, that you guys are doing great.
I also appreciate the little changes to the control panel giving us a bit more info as to what is happening.
Cheers!
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