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StealthyMartian

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Everything posted by StealthyMartian

  1. StealthyMartian

    Scum Admin

    You should be good to add them using the plus sign next to the admin box area. This will add a new row for you to add them into.
  2. Sorry to hear you are seeing this issue. Please send a support ticket in from our website and we can take a look into why this is happening.
  3. Please submit a ticket and we can look into getting this fixed up for you. The ticket system can be found at the top of our website in the contact us area. https://www.survivalservers.com/
  4. Please submit a ticket on our website and we can take a look to see why the FTP client is not letting you join.
  5. Please submit a ticket and we can take a look into what could be causing these issues.
  6. Within the advanced launch tool you should see the cave flyer option.
  7. We sadly do not support mod loaders for satisfactory at this time. If there is a mod it would need to be manually added in through the FTP client.
  8. If you would like to send in a ticket I can take a look at the back end to make sure nothing is bugging up.
  9. Please try setting the encryption to plain FTP and see if you still spot this problem. If so please send a ticket in with us and we can take a look at the back end system.
  10. If you would like to send me your ticket number I can double check. I am currently not seeing any active tickets in our system. Your reply may of been sent to your spam box in your email.
  11. Within the FTP client in the /Saves/GameType/My Game folder you should see a player folder. Within that you will find all the player data for each player.
  12. I do not think the logs currently output that data sadly. You might check to see if there is a mod plugin to help with this. However by default it does not list that data.
  13. If you still see any issues with this feel free to send a ticket in. We can look over things for you.
  14. If you are still seeing this issue please submit a ticket and we can dive into the back end server box to see what could be preventing your server from launching.
  15. Please submit a ticket and we can get this issue fixed up.
  16. Please submit a ticket and we can take a look. Also make sure there are no commas in your edits as it can cause this issue.
  17. What is your ticket number by chance and I can check into it? You may of gotten a reply as I am not seeing any currently with your username.
  18. You should see a way to edit the multiplier within the modify server config tool on the panel.
  19. Please send us a ticket and we can help get things fixed up.
  20. Sometimes you will want to run the update/validate on the panel. If it does not help with running the update let us know in a ticket reply and we can check the back end for any errors.
  21. Please submit a ticket and we can take a look into what could be causing this issue.
  22. This is mostly to prevent multiple updates from being run and to show the server is going through an update process. However if the page times out or you exit it can lock it in task lock status. Which we can help get unlocked for you.
  23. I will get with Ryan to see when he can get it setup on our system. If you need we can update your version to the 1.19.1 branch for you.