Shoes 0 Report post Posted November 1, 2016 My friend is trying to connect to the server. It shows up he can connect but right after he gets to the character select screen and the map starts rendering it freezes and steam crashes in the background.. We have tried complete reinstall, graphics updates turning off firewalls, and deleting his .ini files etc.. His resolution is native and single player works just fine. Does anyone have anything else we could try? Pretty desperate at this point... We have been trying for hours. His network configuration is very basic, nothing special going on there... We also tried adjusting the max ping in steam. Share this post Link to post Share on other sites More sharing options...
mevip 1 Report post Posted November 1, 2016 Does he get the same issue with other servers or only on your server ? Share this post Link to post Share on other sites More sharing options...
Shoes 0 Report post Posted November 1, 2016 All servers. Posted here because the official forums are no help. Every post I saw regarding this had no reply or the same suggestions with no resolution. Would it help if I added that I never actually see the notification that the "joined the ark" but I do see that he "leaves the ark" Its like the server is kicking him but why would it also crash steam? I dont know much about networking... Share this post Link to post Share on other sites More sharing options...
mevip 1 Report post Posted November 1, 2016 do you have battle eye on ? ... try turning it off ... he might be banned through battle eye .... Shoes 1 Share this post Link to post Share on other sites More sharing options...
merlin777 4 Report post Posted November 1, 2016 My friend is trying to connect to the server. It shows up he can connect but right after he gets to the character select screen and the map starts rendering it freezes and steam crashes in the background.. We have tried complete reinstall, graphics updates turning off firewalls, and deleting his .ini files etc.. His resolution is native and single player works just fine. Does anyone have anything else we could try? Pretty desperate at this point... We have been trying for hours. His network configuration is very basic, nothing special going on there... We also tried adjusting the max ping in steam. There are a few things you can try again! even if you have done it. (only reason multiplayer would crash is if he has a invalid copy) 1. Steam verify integrity game cache. (right click on the game in steam games library, properties) 2. Update his Graphics Card drivers 3. Reinstall C++ redistributables in windows 4. Try lowering the settings for graphics, maybe attempt to play in windowed mode first. Then check the settings in game. He may be running low on shared memory or graphics are up. also consider lesser options in this: once you get it up, let us know on this forum post. Next time post his equipment. (graphics card, memory, hdd, etc.) Share this post Link to post Share on other sites More sharing options...
Shoes 0 Report post Posted November 1, 2016 Turned off all anti-cheat and he connected no problem. As far as he knows he is not banned(very trusted friend btw) He would tell me... Thanks guys. Share this post Link to post Share on other sites More sharing options...
mevip 1 Report post Posted November 1, 2016 he was at a point banned by battle eye ... he just does not want to tell you why Share this post Link to post Share on other sites More sharing options...
Shoes 0 Report post Posted November 2, 2016 That is odd, he plays a lot of competitive H1Z1 on the same account without any issues.. Share this post Link to post Share on other sites More sharing options...
merlin777 4 Report post Posted November 2, 2016 Turned off all anti-cheat and he connected no problem. As far as he knows he is not banned(very trusted friend btw) He would tell me... Thanks guys. Steam is very particular. It has flaws but it's accurate when it comes to this kind of thing. H1Z1 is full of hackers. Share this post Link to post Share on other sites More sharing options...
mevip 1 Report post Posted November 2, 2016 Battle eye does not ban you for all games. Like for example if you gonna hack on Ark you will not automatically be banned on all games that have battle eye. Share this post Link to post Share on other sites More sharing options...
merlin777 4 Report post Posted November 2, 2016 No of course. You will just lose your playing privileges to that particular game. Thus you will need to buy another one to play again. It is assigned to the license key. Although, i heard if you do it across multiple games, they will actually freeze your account. Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted November 2, 2016 Battle eye does not ban you for all games. Like for example if you gonna hack on Ark you will not automatically be banned on all games that have battle eye. I think it does actually? From OP's post it seems like that would be the case anyways. Share this post Link to post Share on other sites More sharing options...
Shoes 0 Report post Posted November 2, 2016 I think it does actually? From OP's post it seems like that would be the case anyways. ^ This. He literally just bought Ark today. Share this post Link to post Share on other sites More sharing options...
Shoes 0 Report post Posted November 2, 2016 OK, back to the drawing board... When he tried to log on today the problem returned. Server settings have not changed. Sometimes he can stay connected long enough to move around. Then he gets booted. Share this post Link to post Share on other sites More sharing options...
Shoes 0 Report post Posted November 3, 2016 I may have this solved. His Killer Nic drivers were from 2012.. I updated his drivers restarted and he connected no problem. Share this post Link to post Share on other sites More sharing options...
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