JimJones 3 Report post Posted February 3, 2015 Normally I wouldn't post something like this on the forums, but the Contact Us and Live chat seem to not have links associated with them. My server started getting very high pings this evening and at the same time the FTP stopped taking connections so I can't check any logs. How do I fix this? Even before this I was getting a much higher ping than I would expect, for the distance I should be getting 80-90 ping. 150-200 is what I normally get on this server and tonight it's 400+. Quote Share this post Link to post Share on other sites More sharing options...
StealthyMartian 64 Report post Posted February 3, 2015 Please submit a ticket at the following link: https://survivalservers.com/support/ This will allow us to view your server ID to look into the matter more. Quote Share this post Link to post Share on other sites More sharing options...
JimJones 3 Report post Posted February 3, 2015 Alright, done. Not sure why the support link isn't working from the main page. Thanks for the reply. Quote Share this post Link to post Share on other sites More sharing options...
Ryan Pennington 359 Report post Posted February 3, 2015 What isn't working? I just clicked it and it went through Quote Share this post Link to post Share on other sites More sharing options...
JimJones 3 Report post Posted February 3, 2015 The support, contact us, and live help links weren't working last night on my end. Could of been on my end since it works fine now. Quote Share this post Link to post Share on other sites More sharing options...
Chad 0 Report post Posted February 4, 2015 The support, contact us, and live help links weren't working last night on my end. Could of been on my end since it works fine now. We were doing a little bit of maintenance as well, which could of caused this temporary issue. Quote Share this post Link to post Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.