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jczarny

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  1. Like
    Wonder710
    jczarny got a reaction from Wonder710 in Server Status "Unknown?"   
    Ridiculous that they blamed these issues on a conan patch when server stability was unacceptable days before this recent patch.  I have 5 people playing on a 50 man server.  I shouldn't see the constant lag / desync / have to restart the server as much as I've been doing.
     
    The lack of communication is unforgivable.  period.  
  2. Like
    tQto
    jczarny got a reaction from tQto in Server Status "Unknown?"   
    Ridiculous that they blamed these issues on a conan patch when server stability was unacceptable days before this recent patch.  I have 5 people playing on a 50 man server.  I shouldn't see the constant lag / desync / have to restart the server as much as I've been doing.
     
    The lack of communication is unforgivable.  period.  
  3. Like
    jczarny
    jczarny reacted to Insomniac in Server Status "Unknown?"   
    Yep.  I've withheld my rants a few times.  I'm in IT datacenter management and this lack of communication is really bad.  The system failures suggest poor planning and design. The lack of meaningful communication is a failure in customer service.  You can be insanely busy and still prioritize a stickied post for regular updates and reasonable Twitter updates that suggest some kind of progress is being made.
     
    I have a really hard time having any confidence in the infrastructure design and support abilities of this crew.  They should be telling people that they'll offer an account credit for the trouble and sharing what kind of progress they are making (not just saying "we are overwhelmed" or "problems with a patch".  Leaving a bunch of game admins hanging not only damages their reputation as a hosting provider but damages the admins reputation since they can't provide any meaningful updates to the gamers that play on their servers.
     
    Frustrating all around.  Our server has been offline almost all of Sunday and today.
  4. Like
    jczarny
    jczarny reacted to AfterShock911 in All server starting issues / Loading issues here ** megathread **   
    Yeah Hell my has been down most of the day. and I am logged into the FTP right now. Goes to show me that the VM is still up and going. 
     
    Any who.... grab this folder one /ConanSandbox/Saved
    The main thing you want is the game.db (world database and characters file.) with all the backups it has made
    In that folder is also the /ConanSandbox/Saved/Config/WindowsServer folder it has your ServerSettings.ini and the Engine.ini Those are your server settings. 
     
    Easiest to grab the whole /saved and when you get a new server that will boot and let you in fine.... 
    Stop the new server
    FTP in
    Copy the default /saved folder (just incase) 
    Delete /saved
    upload your populated save folder from your old server.