Haha sorry couldnt remember your screen name. Sorry to referring you as "that guy".
My server has come back finally so hopefully they will start getting you all setup soon.
Same. I am the sysadmin for all things IT within my company. Even smaller server farm of 30 or so ESX/HyperV hosts with a multitude of VMs. With hosted environments in Cali and Cork, Ireland. Backups, DR the whole works. Yes if a production server in my environment was down for even 2 hours I would probably be called into an office.
I totally agree with the remarks in the forum revolving around communication. Yes that could be improved very much so..
DDoS would cause all services to be non responsive. Ive been able to hit the FTP for 3 days now. Agreed CPU leak is a very ambiguous term. Not making assumptions on that one.