Nick

I see the server is up and running now! Please let me know if there is anything I can do to help

Have you tried selecting the "Yes, Run Update" and then pressing the large green Save Settings and Restart Server button at the bottom of the page? What is your Game Server ID so I can take a look for you?

Check out our Wiki post on Torch here! https://survivalservers.com/wiki/index.php?title=How_to_Setup_Torch

The server looks to be online now! The ticket was handled about 7 hours ago!

The issue should be unrelated to this matter, I do see your ticket was already resolved!

We already accounted for this ahead of the update!

Adding custom levels can be done through one of two ways: Using the Modify Server Config tool or uploading a custom Game.ini to your server via FTP. I will be including instructions on both methods within this reply. Please note that, since the release of Aberration DLC, the last 75 levels for players is locked behind "Ascension". ttps://ark.gamepedia.com/Ascension. This affects all leveling systems, vanilla or modified. If a server has a maximum level cap of 155, a player can only get to level 80 without needing Ascension to progress to 155. Modify Server Config (MSC) Clicking on the Modify Server Config button will open up a new window. On the left side, look for "Player Levels" and click that button. Your menu will reach a section labeled Player Levels Configuration. Check the box labeled "Make Changes" to begin. To add a new level, click on the button indicated below. In this example, we will add 5 levels our server. to mimic the leveling scheme available on Official servers. You will need to click this button 5 times, once for each level. Once done, scroll down the list and you will see something similar to this after Level 130. We will need to add data in place of "XP Required" and "Engrams Received", as these are only empty placeholders. Here is an example of data that I have added for levels 131 - 135. Please note that the value in place of "XP Required" is the total number of experience points we need to have, not how much we need to gain between levels. Once you are done, scroll down to the bottom and click on the "Save Configuration and Restart Game Server" button. Wait for the server to finish loading and then you should be good to go.

Please submit a support ticket and we can help you with this!

Please submit a support ticket so we can look into this issue for each of you! Be sure to let us know from what server you are transferring to where the issue occurs!

You are able to add mods to the server using FTP! https://survivalservers.com/wiki/index.php?title=FTP_Access

Please submit a support ticket so we can look into this issue for you!

That is exactly what it is there for! Check out our wiki post here to see how to upload the data to your server!

What is your Game Server ID or Username? Are you certain the server is running the latest build?

Submit a support ticket so we can look into this! I did not see any servers under your forum username.

We should be able to find the data if it was recently terminated, or we can reopen the server if you wish to continue it if you submit a support ticket with the Game Server ID or Order ID info!

Are you not seeing any emails in your spam/junk folder? They can occasionally get filtered there. If this is still an issue, submit a ticket and we can manually reset your password!

There should be an option, however it is named "Delete World Save" toggle that and push an update to set up a new world!

I sent you a DM regarding this as I do not see any tickets submitted for the issue.

Review the clustering guide here: https://survivalservers.com/wiki/index.php?title=ARK:_Server_Clusters#PC_Clustering If you are still having issues, or the proper settings are applied, please submit a support ticket!

I see it is online now, were the issues all cleared up?

You can do so via FTP, or select the 'Clean Save Folder' box and apply the update in the control panel!

The server should be ready go now! Luke got it fixed up earlier this morning.

Have you tried reinstalling Oxide? Prior to this becoming an issue, were any config changes made to your server, or new mods/plugins installed?

Please submit a support ticket and we can get the desired Forge Version installed for you!

You are able to check off the 'Clean Save Folder' option and apply a server update. That should set you up with a clean install!