Nick

We should now have stock for North American locations!

What error are you getting and what FTP client are you using?

Please submit a support ticket and we can help you with the level cap issue!

Please submit a support ticket and we can help you with the level cap issue!

Do you have the mod loaded server side, as well as client side?

The server looks to be online now! I do believe I replied to your ticket regarding this earlier.

I replied to your ticket that was submitted, an update needed to be ran to start the server for the first time. It should be online now!

The issue is now resolved, please run an update on your server and it should then work!

On your local machine Press the Windows Key + R Type in %appdata% and press enter. Open the .minecraft folder and then enter the saves folder. Find your save and drag the folder to your desktop or another known directory. Rename the world so you can identify it later. If you have more than one world, this helps you keep track of which is which. Stop your game server Then using an FTP client, upload the contents of the file you saved from single player to the Worlds file on the server side. Then save the changes, and press the "Start" in the top right corner of your control panel! If you have any issues, if you can save the world file, and send it to us in a zip file in a support ticket, we can upload it for you!

Glad to hear it is all fixed now!

We are still awaiting a response and fix from the developers.

Have you tried looking up any config changes that are possible for the mod, or perhaps try running a destroy wild dinos admin command to see if that will stop them from spawning further?

Is the server online now? I am not seeing any orders that failed in the creation process. What is the Username/Email on the order?

Please submit a support ticket and we can help you out!

Yes it is! As long as you own the DLC, it is a selectable map for our servers.

Looks like the server is up and running, please let us know if there is anything we can do to help.

There are no mods for ARK PS4, are you speaking of editing the config files?

Looks like Steven got you fixed up on Sunday, please reply back to your ticket or create a new one if any more issues arise.

You should be able to edit the serverconfig.xml file via FTP, use Notepad++ and CTRL=F to search, then find the EAC option and set it to false, save the file, and then start the server using the 'Start' button in the top right corner. Please submit a ticket if you are still having issue!

You should just download the mod file, and then upload it to the Mods folder using FTP! Here is a tutorial on using FTP

If this is on your game server, please submit a ticket and we can get this fixed for you!

The server should be active now!

What is the Username for the account or the Game Server ID? Please submit a support ticket or let me know that info and I can take a look for you.

Please submit a support ticket, and in that ticket please include the world you are trying to upload in a Zip file as an attachment to the ticket. We will take a look at it and get it uploaded for you!

The server should be ready, Luke took care of the ticket earlier this morning.