Nick
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Posts posted by Nick
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What method did you use to edit the configuration file? If this is still an issue please submit a ticket and we can reload the config and reapply the settings for you.
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Unfortunately there is no way, however you can run a save command if you are an Admin on the server! You also can restore a back up from within the SavedArks section, as ARK makes some that are stored in that directory.
See our Wiki post regarding that here: https://survivalservers.com/wiki/index.php?title=ARK:_Manual_Restore_Backup -
Hello all!
The much anticipated release of A20 to the stable build is live today (12/21/21)
In order to get your server set up on the latest stable build, you will likely need to manually delete the SteamCMD folder via FTP and then force an update on order to force the server to the latest version. If that does not work, a full clean install may be needed.
As of the A20 build, the world size needs to be set to 6144 at the smallest! Now that the stable build is live, we will be configuring the default world size to 6144, however we have not got around to it, so manually setting the world size of 6144 or greater in the control panel will need to be done.
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15 hours ago, Lemon King said:
I seem to have the same issue why does my server not start once I subscribed everytime i press start it still does not start
When renting a new server, be sure to select the "Yes, Run Update" option in the game update drop down menu, then press the large green "Save Settings and Restart" button on the bottom of the page! That will install the files needed for the first boot and get your server online!
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17 hours ago, Amphitryon said:
Good evening fine folks just purchased a new lost isles server at 7pm have not been able to play one bit tried reinstall and everything I’m not sure what info is needed
Please submit a support ticket and we can help you out, I cannot find a server under the forum username.
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Please submit a support ticket and we can get this updated to the latest build for you!
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On 12/17/2021 at 11:22 AM, frog84750934 said:
its not letting me transfer between them
Please review our wiki here and make sure the settings are configured correctly, if you are still having issues, please submit a support ticket.
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Using FTP, you can simply delete the "Saves" folder which houses your save, then run an update/validate!
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On 12/16/2021 at 3:42 PM, That One Person said:
I'm having this issue as well, but the fix you said didn't work. Am I missing something?
Please submit a support ticket so we can help.
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Unfortunately our servers do not support the Gamepass edition of ARK.
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Please submit a support ticket and we can get you updated!
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When renting a new server, be sure to select the "Yes, Run Update" option in the game update drop down menu, then press the large green "Save Settings and Restart" button on the bottom of the page! That will install the files needed for the first boot and get your server online! I have done this for you, the server should be ready shortly.
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40 minutes ago, knidgett said:
You know, I'm not entirely sure how I missed that lol. Thanks a bunch!
No worries, you are very welcome.
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In the control panel, under the "Map" drop down section, you can choose any available map you would like. Then you can select the "Yes, Run Update" option in the "ARK Update" drop down window, and press the large green "Save Settings and Restart Game Server" button at the bottom of the panel!
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3 hours ago, Kiliki said:
No it was just creating that file for server admins. I do have some gameusersetting.ini codes but they haven't been changed and have had them for awhile now.
Please submit a support ticket so we can correct the issue, I am not sure why this would have occurred, but we will likely want to clean install the server config files.
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Refer to our wiki post: https://survivalservers.com/wiki/index.php?title=7D2D_Server_Config
It should have proper links to WinSCP!
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Refer to the wiki post here: https://survivalservers.com/wiki/index.php?title=7D2D_Server_Config
You will want to use WinSCP and Notepad ++ to edit the config files!
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2 hours ago, biarkiw said:
So I submitted a ticket but have yet to hear anything from it. I did find a workaround, I was able to FTP into the server and swap the game files with ones I downloaded from Steam, this seems to be working, however it is not an elegant way to update
I replied to your ticket about 3 hours ago, I pushed the update to the server for you. Are you still not seeing a reply on the ticket?
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34 minutes ago, Christopher Morrison said:
Stupid ark didn't download the map with the update derp.... Any idea on the config question?
I did not see that question, do you use the modify config tool or do you use the Advanced config section?
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Please refer to this post!
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7 minutes ago, TriggaMann said:
It says stopped. It has not started as of yet. Could you take a look Nick? I did submit a ticket. GAME SERVER ID #157492
Taking care of it now!
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Try selecting the "Clean SteamCMD Folder" check box and then apply an update. If that does not work, please submit a support ticket so we can look into this!
DayZ server won't start
in DayZ
Posted
If you are having this issue, you can directly email us at [email protected]!