So i was reading this forum and getting frustrated as well ready to request a refund, then I went over to the discord channel for enshrouded and here is a "Dedi-chat" subchannel, in there EVERYONE is having issues, G-Portal, Nintrado, Etc... Even people hosing on their local machines are having issues...
think the issue is just Launch Day jitter from Enshrouded. My guess would be to start solo and get your feet wet, then later today the server will hopefully be up.