Our wiki will be able to assist you!
https://survivalservers.com/wiki/index.php?title=V_Rising_Server_Configuration
https://survivalservers.com/wiki/index.php?title=Main_Page#V_Rising
You would use FTP.
https://survivalservers.com/wiki/index.php?title=V_Rising_Server_Configuration
https://survivalservers.com/wiki/index.php?title=FTP_Access
This has been an issue since a couple patches ago and we are not aware of any fix. The mod developer will likely need to fix this and for now, we do not recommend using the mod for that reason.
If I understood correctly, that is one setting that you can not and should not change though. You will end up running into issues elsewhere in regards to our system, so this would not be an appropriate fix. https://survivalservers.com/wiki/index.php?title=7D2D_Server_Config#World
I can not say for sure on the discord bots but what I can assist with is letting you know that FTP access is not available for SCUM due to the developer restrictions. https://survivalservers.com/wiki/index.php?title=Server_Saved_Files#Scum
This data is pulled from the latest release on GitHub. Im afraid they have not updated yet and one must wait for a new update to come out. I know that is what you were told in a ticket with us but the main answer regardless.