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FTP not Working


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I have tried to login to my ftp and it takes the user name but not the passowrd this happens 



Status:    Connecting to *****************:21...
Status:    Connection established, waiting for welcome message...
Status:    Initializing TLS...
Status:    Verifying certificate...
Status:    TLS connection established.
Command:    USER ***********ajrayl
Response:    331 User name okay, need password.
Command:    PASS ********
Response:    530 Not logged in.
Error:    Critical error: Could not connect to server


everything except the pass is ** for privacy reasons 


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