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FTP Password doesn't work!

FTP pass server help

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#1 tott88_



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Posted 07 April 2019 - 06:23 AM

So I'm sitting here trying to make FTP work, and I finally find out how to, only to realize that the password doesn't work.


Tried to connect to the server, but I'm getting a "critical error".


Says the username is authorized, but not the password.

You can see all the info in the attached screenshot.


Can you please take a look into this.


Thanks in advance.

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#2 Capps



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Posted 08 April 2019 - 08:38 AM

If you are experiencing issues with the FTP service refusing a connection or displaying a "530 Login" error, then this can be fixed by simply changing the FTP password for your account. At the bottom of your control panel, look for the section labeled Modify FTP Password, and type in a new password within the New Password field, even if it's modifying the last letter only. Once you do this, click on the green button to save settings and restart the game server.

If you are still experiencing this issue after making this change, repeat the process once more. If that does not fix it, please let us know via  a support ticket and we'll look into this for you.

Also tagged with one or more of these keywords: FTP, pass, server, help

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