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A player cannot connect


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For some reason, one player out of all the players that play on my servers, can no longer connect to my servers.  He keeps getting timed out no matter how many times he tries.  No one else has this issue.  Originally we thought it might be a mod issue, even though no one else has issues.  So, set up one of my servers with no mods, he still couldn't connect.  Anyone know of a way to help him?  I've ran out of ideas personally.

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Might have them run the file validation check within steam to see if they have any corrupted files. Along with that can they join any other server?

 

Yes, though, in a way, the problem was solved.  They had already validated and could join other servers, just not the ones I have.  Turns out the reason was the location of the servers.  When I changed the location of one server as a test from LA to NC, he was able to join no problem.  Which than brings me to a different problem.  The server I used as a test for this had no one on it doing anything (aside from me).  This meant changing locations and removing mods (to see if mods were the issue, they were not) would have zero impact on players.  Now I have a new concern, when I change locations of my other two servers (I will be making back ups of the saves), when I upload the saves to the servers after they finish moving locations, is there anything else I will need to do to ensure that people will have their characters and stuff still attached to them?

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Yes, though, in a way, the problem was solved.  They had already validated and could join other servers, just not the ones I have.  Turns out the reason was the location of the servers.  When I changed the location of one server as a test from LA to NC, he was able to join no problem.  Which than brings me to a different problem.  The server I used as a test for this had no one on it doing anything (aside from me).  This meant changing locations and removing mods (to see if mods were the issue, they were not) would have zero impact on players.  Now I have a new concern, when I change locations of my other two servers (I will be making back ups of the saves), when I upload the saves to the servers after they finish moving locations, is there anything else I will need to do to ensure that people will have their characters and stuff still attached to them?

That is rather odd it was only that ip that he was having issues on. If you upload the data back then the players should be fine with not losing anything. As all the data is saved within the saved folder.

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