Unable to Find Server

[Vampeal 1]

Been having some issues with people finding our server. I've checked the Unofficial list and our server fails to show up. The only way people have been able to join us is by joining off of friends who are currently on the server. Once you have a character created it shows up on the "My Survivors" list but still does not appear on the "UnOfficial". The only other way is by adding the IP with the port and then doing the +1, but this still doesn't solve the unofficial listing issue. With that being said, this is costing us players.

 

According to support it has something to do with Arks Server Browser, or it can just take a few days. It's been 4 days, so I'll give it 7 to show up. Friend just used a different provider and his server shows up just fine. Quite irritating as this really affects our player base.

 

Game Server ID: 12498

 

The server is up and running and runs fine besides a few lag spikes here and there. 

 

Thanks

 

Kyle

 

 

 

 

EDIT: The server also fails to show the current Patch number. Any fix to this as it can be a deterrent to players.

[Vampeal 1]

Anyone else experiencing this?

 

Also my server STILL does not show the current version. 

[adamrad 0]

My server appears its online with ARKON - I can safely connect, it shows connected on the Control Panel, also even in Steam Server list-

 

Not showing up in ARK - unable to directly connect through steam

 

Game  12393

[Ryan Pennington 359]

I have created a dedicated thread for this issue.

 

https://www.survivalservers.com/forum/index.php?/topic/2555-not-showing-in-official-server-list/

 

Please resort to this thread for additional information.