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Server getting rolled back


Tesid

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My palworld server just recently got rolled back to a previous backup we restored (because the server got wiped and we were sent to the character creation screen after the update). I tried restoring a backup from earlier today but that didn't seem to work and we lost hours of progress. For some reason, the ip also changed.

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We pushed a fix out for the restores not taking effect. If you still see this problem check in the FTP client for a zip restore folder with 0kb. If one is there delete the zip and run the restore again.

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So my server also got rolled back again after the ip change earlier today. I did the backup earlier this morning was playing up until like 30 mins ago, but for some reason not only is my server rolled back to like 1pm saves; it's also got another new ip? Was there some kind of update that was pushed but not stated again or is this just some issue with the servers?

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My server got restarted and I lost everything. Everything got wiped. New IP, new everything. Im dumbfounded, 1 week of data all gone. Can't even restore backups as shown in the control panel. Doesn't work. Opened a ticket and now I'm just waiting.

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1 hour ago, StealthyMartian said:

We pushed a fix out for the restores not taking effect. If you still see this problem check in the FTP client for a zip restore folder with 0kb. If one is there delete the zip and run the restore again.

Not sure why but the server isn't showing in the control panel anymore

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15 hours ago, halldorr said:

I posted about this last night and instead of replying they removed my post thread. The communication on this has been terrible.

I ended up switching server hosts, deleting the posts was too much.

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