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Frequently Asked Questions


Capps

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Greetings Survivors! Hope you are all enjoying Palworld, our team has complied a list of frequently asked questions! Below you can find these questions as well as answers to help you get your server up and running without having to wait for our support teams intervention!

How do I direct connect to my server with a password enabled?

Below you will find instructions on how to log into your password protected Palworld server!

Currently searching for your server in the server browser is unreliable, we recommend using the direct connect option!

  • Click "Join a Multiplayer Game"
  • Enter your servers IP and Port into the direct connect box at the bottom of the server browser!
image-1706287413.jpg
  • If your server has a password, be sure to check the "Enter Password" box
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  • Click "Connect" you will be prompted to enter your servers password
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  • Click "Ok" to join your server!
My server keeps randomly stopping?

There are potentially a number of reasons for this.

1/ Our automated system is shutting down a number of game servers on a target machine if the CPU spikes too high

We are working on getting this fixed right now and over the coming days will see less and less "intervention" stops.

2/ Palworld server crashing. This is fully expected for early access games.

You can try to do a "Reinstall Server" from your game server panel and restore your data using the Backup/Restore method in the panel. 

To fully know and understand which case your game server falls under, please submit a support ticket.

Why isn't my server showing in the server browser?

The Palworld server browser is very limited at the moment and as a result finding your server in the server browser is next to impossible. The developers have stated the reason which you can see in the below image! source (view Q&A section)

For now, the best way to connect is to use the direct connect box on the server list. Using this method, you will not be able to enter a password!

 

image-1705787651.jpg
How do I log in as admin?

For Palworld admin the first thing you need to do is enter an admin password on your servers control panel! Below you can find steps on how to use the password in-game

  • Once in game hit the enter key to pull up the text chat.
  • Type in the chat /AdminPassword (do not add the <> brackets)
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  • Hit enter and you should now be logged in as admin.
  • You are also able to run admin commands through the Rcon
Does Palworld support RCON?

Palworld does support Rcon! Below you will find a guide on how to download and connect to your server using the

image-1705964012.jpg
  • With the details listed on your panel launch the mcrcon bat file.
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  • Enter the ip first and hit enter, Then the port, and then the password.
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  • You are now logged into rcon using mcrcon.
My Server Won't start?

If you press the start button and the server fails to start, before sending in a support ticket try doing the following!

  1. Select "Yes, Run Update/Validate" option from the "Server Update" box
    • image.png
  2. Then Press the Green "Save Settings and Restart Game Server" Option
    • image.png
  3. Allow the update to install your server!
My Server keeps crashing as soon as I start it?

If your server is crashing very shortly after startup it could be an issue with the config file. One step you can take to address this issue without support intervention would be to re-save your Modify Server Config Tool

  • You will want to open your "Modify Server Config" Tool that is located on your control panel.
  • Once it is open, navigate to the bottom and press the orange "Save Configuration" button
  • If the server continues to crash after select the "Reinstall Server Toggle" to reinstall your server
    • After the server Reinstalls restore your save data from the backup list!
  • If after all these steps the server still crashes, please submit a support ticket!
Will this game support crossplay between Steam & Xbox versions? If so, when?

This is one of the most anticipated feature requests for Palworld. We do have confirmation on their recent roadmap post that confirms there will be crossplay between Steam, Windows, and Xbox versions. We do not have an ETA as to when this will happen but keep checking back for your Palworld Xbox server hosting needs!

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